DJay Pro 2 Songs are showing as loaded but then suddenly cut off.

I run a multi-op DJ company. All of my team members are using Djay pro 2 since switching 3 of us have experienced a (streamed spotify) track showing as fully loaded and then when we go to play it, it cuts off randomly and abruptly. It happens more frequently when we are working with slow internet but is also happening intermittently with great internet. Please fix this asap so we can trust our software again.

Hi there,

we are very sorry to hear that.

Can you send us an exemplary video of the explained issue via support@algoriddim.com?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us.