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If you have problems mapping your controller, please like this post!!!

The ONLY way they listen to our comments is if there are several people with the same issue. So, if you have problem with midi-mapping, please star or like this post.

Post your controller name. If your LED's don't light, post it.

Seriously guys, this is the only way anything gets done around here. The more people with the problem, the more they look at the issue.
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  • djay fully supports mapping LEDs for buttons via MIDI in the "Advanced Options" section at the bottom of the MIDI mapping window under "MIDI Out".

    I gather from your other posts that you are talking specifically about Denon controllers. Unfortunately we’re unable to support MIDI Out for these controllers out of the box, as they use completely non-standard MIDI messages for controlling LEDs. I can’t give you a timeline, but we are working on native mappings for Denon controllers including custom code to support their non-standard MIDI specs.

    If I may add one friendly request from our end: as most issues only affect specific setups, please always try to provide as much specific information as possible (e.g. affected hardware). This will help us immensely in tracking down and fixing these issues. Thanks!
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  • 1
    I will ask it again, why do ALL other software companies have no problem mapping these controllers?

    You do understand that many of us, who use the Mac version, make a living doing this. When you tell us in your advertisements that controllers are mappable, when they really are not, that is false advertising. We just want to be able to use what we paid for... That's all.

    Did Warren tell you that I even offered to SEND YOU, at my cost, one of my Denon controllers for you to fix the midi code? The other problem is, the problem is now YEARS old. I have been asking for this for well over two years! How is that fair to your customers?

    Again, every other software works with the Denon controllers except djay but you continue to blame the controllers for having non-standard midi messages. How is every other dj software able to get it to work.

    More of the same...
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  • Scott, every other DJ software compatible with Denon controllers had to add special code to support their custom MIDI specs for LED feedback. As I said, we’re working on it.

    You will find that any controller confirming to the official MIDI specs (which is almost all of them) can be mapped with button LED output.
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  • 1
    Well, thank you for working on it...

    I know I sound like a pain in the *ss but seriously, I want this software to work.

    I mean, how hard is it to add:
    1. When you close the program, it saves your settings
    2. Add a column for bitrate, so we know we are using the highest bitrate track.
    3. And of course, proper midi mapping.

    Seriously, when these small things are fixed, i will be the spokesperson for this software...!!! You have my word!

    Also, I am GLAD to send you a backup controller if needed. That is how bad we need this. And PLEASE update asap! Been waiting forever, it seems.
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  • Thanks for your feedback Scott, we do appreciate it. I see you already did this, but just as a reminder: as we get lots of requests, please make sure you also post your requests as separate topics with as much specific information as possible (or +1 / comments to existing ones for the same topic) so we can properly prioritize issues. Thanks!
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  • 1
    If you don't know my requests by now, there is no hope. I speak the loudest on your forum.

    My requests are simple...! Just don't understand why it takes so long to implement such minor things.

    Anders, you know my requests, not posting them again. Please, make something happen. It's been way too long for such simple things.
    • A couple of frank notes if I may. :)

      1. You do indeed speak the loudest, but your posts/requests tend to be scattered and often imprecise, while assuming that everyone else has the same issues/requests as you do. As I said, it helps us immensely to have individual topics per issue, and to have specific information about the issues. We constantly work on improving our apps, but as with any other company our resources are not endless and prioritization is a necessity. Anything that helps to understand and prioritize issues will make it easier/more likely for us to look into a specific issue.

      2. It’s often hard to tell from the outside how easy/hard it is to implement a specific feature.

      Even if it might sometimes not be obvious, we do appreciate and value your feedback. Please take the above as my attempt to communicate our side of things for a better mutual understanding.
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  • 1
    And if I may...

    If you don't get what I and others are saying after years of posting the same problems, that's sad. Topics are, more often than not, ignored and never acknowledged. Others post that there is little or NO communication with your users.

    And I agree, prioritization is important. But at some point, you have to stop making excuses and do SOMETHING, anything. You find it VERY easy to blame the controller for not being able to midi map but how long have you had this problem? I am very reasonable but waiting YEARS for fixes is not acceptable to your users. You have a problem with a crash when mapping a microphone to the software that has yet to be addressed. We are talking a show stopper crash that hasn't even been acknowledged!

    Again, I have posted my issues and received the canned response from Warren many times. "We don't comment on future updates or fixes" or "That is something we will add to the idea list". And then we wait and wait and nothing ever happens. Your upgrade was for Spotify but what about the dj's who don't use spotify and would never use it? No upgrades for us? Do you read the posts about what professional dj's need?

    And believe me, it may be hard to implement what I am asking but AT SOME POINT, you have to do SOMETHING. Implement something! I asked Warren nearly a YEAR ago about the bitrate column.

    Your users are VERY frustrated at the lack of communication from this company. You may think I am the only one but I have been doing this for 26 years and know a ton of people in the industry and the #1 reason pro dj's don't buy your product is that there is NO communication.

    My suggestions:

    Release updates when you fix something.
    Listen to your PROFESSIONAL user who use this to earn a living
    Communicate - Change the policy where you don't say anything about improvements or updates. Take a lesson from VDJ or Serato or Traktor where they POST what they are working on and get feedback from users.

    Sad to say but even after saying all this, I will bet that nothing will change. If you are not going to do it right for us professionals, get out of the PRO DJ business and focus on iPad and iPhone toys.

    Either do it right, or don't do it.
    • Anders (Official Rep) March 02, 2015 16:56
      Here’s just some of the features that we added in djay Pro (apart from Spotify support, which was by far the most requested feature), all of which were much requested here in the forum:
      - 4 deck support
      - vertical & horizontal waveform modes
      - SugarBytes FX packs
      - Sample packs
      - Full-screen media library
      - Inline track preview in the media library
      - Improved Automix
      - Queue persistent across launches
      - Constant power crossfader curve

      It’s simply not true that we don’t listen to our community, including our professional users.

      And as I said, we’re even working on supporting Denon controllers (MC6000, MC6000MK2, and MC2000 to be precise). :)
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  • 1
    I understand Anders. But please know that there is so much more that could be and should be fixed before you implement 4 decks (example)... and let me ask, who do ask (professionals) if these are good ideas or not? Taken from the forum?

    Just my opinion but...
    Will never use - 4 deck support
    Will never use - vertical & horizontal waveform modes
    Will never use - SugarBytes FX packs
    Will never use - Sample packs
    May use - Full-screen media library
    Will never use - Inline track preview in the media library
    May use - Improved Automix
    Will never use - Queue persistent across launches
    Okay - Constant power crossfader curve

    We need:
    better columns (last played, bitrate, etc)
    Not having to reset the software each time we open it (save our settings)
    Search (search text is much smaller and columns that are not needed to be seen can not be removed.
    Controller support (of course)
    • view 7 more comments
    • Anders (Official Rep) March 03, 2015 14:43
      Posting an idea in our forum or elsewhere doesn’t "start a timer", or mean that we will necessarily implement the idea, so I think "it took us X years" to implement something doesn’t say anything. If you look at the Ideas list in this forum you will see hundreds of ideas, and I’m sure most of them you wouldn’t cast your vote for (but others have). At the same time we have implemented hundreds of features and improvements in our product line over the last couple of years, most of them requested by our users. There will always be features that we don’t have (and features that we have but others don’t). We work every day to make djay better, but there are as many opinions as users as to what "better" means.

      I’m not trying to dismiss the features you are requesting (and as I said we are e.g. working on native support for Denon controllers), but I guess what I’m asking for is to try to see our work as a whole as a basis for our communication.

      It is true that the Mac wasn’t our primary focus for some time. djay Pro is our attempt to rectify this, and it contains the culmination of our work from the past years (both under the hood and on the surface), which gives us the ability to iterate faster across all platforms going forward. We have a lot of stuff in the pipeline for the Mac over the next months, and I hope some of it you will approve of and consider as having made djay "better". :)

      I will also say that for various reasons we haven’t taken enough active care of this forum in the past, but we have taken steps to improve this in the near future.

      Shall we leave it at that and get back to work? :)
    • Okay, get back to work...

      Start by being MUCH more clear to your users. If the features you have or don't have make the software not usable, then you should tell people that.

      How about no new features until the "basics" are fixed?

      We have had a week of better communication, something we have not had in two years.

      I am hopeful.
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  • I’m watching and keeping my fingers crossed.
    3
    I have a Denon DN-MC6000, and spent a good 3 hours trying to get the lights to work using the MIDI charts that came with the controller to no avail. Setting the button mapping is also an exercise in patience, which I have yet to complete, but at least it provided some results.

    Thanks to people like djmagicmoments, I discovered that 'simply enabling the "MIDI Out" checkbox' box 'simply' doesn't work for the MC6000. If it wasn't for people like him, I'd only have highly paid hype-creating advertising consultants & web-site designers to believe, thus leaving me in an utter state of insanity. Actually, had I spent as much time investigating these forums regarding the MC6000 prior to my purchase as I did attempting to get the controller to work properly with the DJay Pro software, I probably would have at least postponed my purchase, not only for the lack of hardware support from the software, but also, until recently, the long delay from the forum administrators in responding to some customer issues (especially regarding the MC6000 controller), as well as the lack of transparency communicating any type of planning or progress.

    Since the controller has been out some years already and is considered one of the top most-versatile and used devices on the market, I understand completely the customer's frustration when such an issue has been known for quite some time, yet not resolved. I was surprised and disappointed learning this, which does not make for a good first impression, nor viral word-of-mouth marketing.

    As a software developer, I also know that programming something considered 'working' is easy and quick, but creating something high quality worth using takes thought and time. I understand that the developers have a special case with this controller, which requires extra time learning the peculiarities of the controller, in addition to the coding and testing. I'm overjoyed that their project leaders have finally allowed them to allot some time in order to complete this long overdue feature.

    I'm looking forward to the release of DJay Pro with Denon support, and will savor every button-push, knob-turn, and light flicker, while fondly thinking of the developers and appreciating all the effort they've put forth.

    So, thanks djmagicmoments for your perseverance and thanks to DJay for proceeding with implementing this and communicating with us!
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  • 1
    Thanks... most hate the fact that I am persistent. (Warren)
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  • 1
    "I will also say that for various reasons we haven’t taken enough active care of this forum in the past, but we have taken steps to improve this in the near future."

    Is this still true, because I don't see posts being answered in 4-5 days...
    • view 4 more comments
    • What we SHOULD also see in the next update:

      1. No crash when analyzing tracks
      2. The software remembers basic things...
      a. default loop (2, 4, 8)
      b. default screen setup (so you don't have to reset every time you open the program)
      c. default wave form view.
    • And PLEASE... STOP THIS... "I’m sorry but we generally don’t disclose future release schedules," No one wants a schedule!

      You have to start communicating better. Tell your users WHAT you are working on.

      EVERY other software talks about what they are working on, with the understand that nothing is promised.

      The BIGGEST problem, by far, with this company is the incredible LACK of communication. It makes no sense. The forums, the facebook page, support.

      I posted about my crash on the facebook page and they asked me "where did you post this crash". They had NO CLUE about the forums!!!

      Get with it... it's 2015, not 1990!
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  • I’m satisfied and sleepy.
    1
    Hi Anders,

    I want to give many thanks to you and your team for implementing the mapping for the DENON DN-MC6000. The lights give excellent feedback: for example, I like how the play/pause button blinks near the end of the song. It even shows some nice DENON graphic when plugged in. It works, and it's quality!

    The update was released with uncanny timing on exactly the day when I was scheduled to play for a birthday party. I was courageous and installed the update, which turned out to be a good decision.

    I played at a friends birthday party from 21:00 until 5:00 (8 hours straight) the following day without any crashes or other strange behavior. I used the DENON, only on two-turntable mode streaming Spotify.

    Although not part of this topic, I wanted to also mention that I streamed Spotify using my iPad as a hotspot over cellular LTE, connected over USB to my MacBook Pro, the entire time without any problem! Using 'default' quality settings, the entire 8 hour set used about 950 MB. I wanted to use the 'high' quality setting, but was uncertain if the streaming speed would be sufficient since I was playing underground.

    Thanks a lot, and have a great week!
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  • 1
    I'm having difficulty mapping my numark mixdeck quad with Djay 2 on my iPad 4
    The cue and pause lights come on, but not working when pouched or pressed,
    Songs loaded on djay 2 don't show on controller window.
    Nothing seems to be working.
    Please help
    Don
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  • 1
    i have read this thread 20 times. funny aggressive, persistent. i have searched for months trying to use my 9.7 ipad pro w/ a dennon mc6000 and xone:k2....
    it hit me the other day that the forums of algoriddim are the end of the internet. mostly intelligent people who can figure shit out themselves. also the most desperate dregs, pathetic crack whores who will do anything for file/map/ code/ guide so they can map something. simply will these devices work. yes, no or how to. if not cool. ill move on. get the 4 channel mixon and dream.

    thanks
    mgazo
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  • I’m :(
    1
    Hello, please look at this topic for a long time no one responded. I'm Mapping the Denon MC7000. I have most of the basic functions set for the MC7000 controller. .

    I've tried to map the slicer function. There I see no problem at all, all without a mistake. What I can not map is the effect units. I just mapped the buttons, (on of) the function there are problems.

    It all works correctly only when assigning a shifting function. The same thing I do select / load I have to have a shift feature to make it spin at all.

    Flickering along the jog does not work and there is a lot of what I'm struggling with. I do not know how to map button pad, there works only one function impossible to switch to on cue loop, saved loop, slicer loop, velocity samp. It all looks like one function. I mapped the slicer there the only one possible works without errors. But how do I add other features?

    Machine translated
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  • 1
    Hi, I've just bought the windows version of DJay Pro to use with my Denon MC6000MK2. I've been unable to get the cueing to work and the lights on the controller aren't functioning with the software. From what I'm reading there is no solution available. As my controller is listed as supported on the website, I'd consider this as Misselling. If I'm incorrect and there is a solution then please let me know, otherwise please advise how I can go about getting my money refunded? Many thanks, Barry
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  • I'm running DJay Pro (1.0.26524) on a Windows 10 computer. Using the Pioneer DDJ Ergo - V controller. All seems to work but I cannot configure the headphones to work. I have no sound when I press the 'Cue' Headphones buttons. I know I can map manually, but how would I have to configure them? (control name + target + action...)
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  • I cannot get the pioneer xdj - rx mapped on windows 10.
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  • I’m Jaded
    1
    Cannot get mixon 4 fully mapped on windows 10. Especially hard are the lights that indicate track position on the platter (kind of critical if you like to scratch). Seeing as how this is kind of their flagship iOs controller, I find it laughable that they couldn't take the time to make it work properly for the windows version of their software. Not that I'm overly surprised as they never ever got the mapping 100% for the iOs version either.
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  • I second this problem with the mixon 4 and djay pro on windows 10. Tried some manual midi configuration but nothing seems to be working. Also the volume meter LED for master audio is not working. Only the per deck volume meters.
    I'd really appreciate you to look into and fix that as this controller is been advertised as fully compatible. On iOS everything works as expected. Any advice to fix this on my own?
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  • Hello,

    I use Traktor Kontrol S2 on Windows 10.
    I am trying to setup the keys same like the traktor program..

    Anyone finished setting it up and can show me a prnt screen of all the "mappings"?

    Same like this but with all the keys.
    https://gyazo.com/2d032029cb727f0b6e1...

    Its so hard to find them manually..

    Thanks for answer!
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  • Hello,

    I use Traktor Kontrol S2 on Windows 10.
    I am trying to setup the keys same like the traktor program..

    Anyone finished setting it up and can show me a prnt screen of all the "mappings"?

    Same like this but with all the keys.
    https://gyazo.com/2d032029cb727f0b6e1...

    Its so hard to find them manually..

    Thanks for answer!
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  • I'm about 75% done with a midi mapping for the Gemini g4v - i just can't seem to get the lights to turn back off once they're done being used.

    Ex: I hit the play button, light goes on. Hit it again, stays on. Hit a pad, light goes on, hit it again, light stays on for the rest of session. Same with all buttons that are assigned.
    I've tried nearly every MIDI OUT option.

    I guess the question I would ask of an admin is:

    - In the MIDI OUT section, what do the message channels represent?

    - What exactly is the meaning of control change vs. note on/off?

    - Please explain the control slider and the 0-127 values in relation to how it affects the lights on my (or any) controller?

    I'll upload my mapping in the G4V post once I get the lights off situation figured out. Just need the lights to turn off when the button is done, and also add in the FX on/off and Par1/2 knobs
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  • I’m indifferent
    I am reading this post and having a good laugh.

    My thoughts in general for Lukas and the entire team is first... WELL DONE on creating the product with spotify integration and putting good time into creating an overall great product.

    I can see that users have different ways of expressing themselves in the forum... My thoughts is that there are certainly some bugs in the software that have been identified by users, it seems. I would highly recommend putting the fixing of the bugs FIRST. It's software highly recommended by apple but still has bugs. I would highly recommend having a look through the bugs, make a list then iron out before releasing future major updated versions
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