Mixtrack Platinum Unable to use mixing functions

I’ve been trying to use my Mixtrack platinum controller with DJay for windows, which I know is fully supported. However, once I have configured the controller I am only able to play songs through the controller’s soundcard but I am unable to use it as a mixer. The controller simply just flashes its lights whilst the track plays. Any idea how to fix this?

Hi Connor,

I am sorry to hear that. The Mixtrack Platinum is natively supported by djay Pro for Windows.

Have you set the controller as Master and Pre Cueing device?

Hi there,

you can find the Audio Device settings directly in the djay Pro setting tab.

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

I can’t see an option to do this. Where would it be located?