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I’m confused, frustrated

No audio output on controller Djay Pro Mac

Hello, I recently bought a new controller - the Pioneer DDJ-RB which is natively mapped to Djay Pro on Mac. Overall, all functions work just fine but I can't get any master or cue output through my controller and it's not shown in the audio settings of Djay Pro. What can I do now? My previous Hercules controller worked fine. I would really, really, really appreciate help!
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