Queue can't be deleted - djay Pro2 crashes - too many titles

Hi,

accidentally I copied my complete library into the queue. It now contains more than 30.000 tracks. Whenever I try to delete or remove them, the program crashes. Thus I can’t use the queue any more.

How can I reset it and have it empty?

Thanks for any hint.

Markus

Hi there,

I am very sorry to hear that.
How much titles do you have in the Queue?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

Cheers,Lukas E.

Hi Markus,

I tried to reproduce the issue at our office but was not able to.
Could you share a video of the explained problem with us?
Also can you send me the log of the crash report?
You can find the log via 

  1. Spotlight search “console”
  2. User Reports

Hi Markus,

thank you very much. I found the log in our database and forwarded it to our developers.
I will keep you posted.

Cheers,Lukas E.

Hi Markus,

have you updated your version to 2.0.4?

Please contact us right away when the problem persist.

Cheers,Lukas E.

Hi Markus,

I am vey sorry to hear that.

Can you also send me the crash log of the crash in 2.0.4?

Thank you for your help!

Hi Markus,

reporting the crash is good, but it would also be nice to determine which crash is yours.
Therefore, can you please send the new crash report too?

Thank you in advance.

Hi Markus,

I found your Crash Report and already forwarded it to the responsible developers.
I am sorry for the passed time and we are doing our best in order to provide a solution as fast as possible.

Sorry for the inconvenience.

Cheers,
Lukas E.

Hi Lucas,

thx.
I don’t know exactly. But it’s probably more than 25.000 tracks.

regards

Markus

Hi Lucas,

do you have any solution for me.
Would appreciate your reply - as I don’t get any
on my support eMail I sent to you a week ago.

regards
Markus

Hi Lucas,

thx for your response.
I copy the crash report into this message.

Sharing a video is little complicated as I don’t have the software to record it.
Howeverm, there’s not really much to be seen. Here’s the steps:

I hit the delete-button - next to the queue.
Next, the program crashes.
That’s it.

Here come the crash log

Process: djay Pro 2 [17243]
Path: /Applications/djay Pro 2.app/Contents/MacOS/djay Pro 2
Identifier: com.algoriddim.djay-pro-2-mac
Version: 2.0.3 (29547)
App Item ID: 1302002064
App External ID: 825460625
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: djay Pro 2 [17243]
User ID: 501

Date/Time: 2018-01-10 09:13:47.878 +0100
OS Version: Mac OS X 10.13.2 (17C88)
Report Version: 12
Bridge OS Version: 3.0 (14Y661)
Anonymous UUID: 629F02BF-FB5E-1EAB-5DDF-C8AB8E3BB445

Sleep/Wake UUID: 6A6D0710-1CB7-4C39-927C-7D9AC9E9D630

Time Awake Since Boot: 150000 seconds
Time Since Wake: 2500 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: YapDatabaseConnection

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Performing @selector(clear:) from sender ARMButton 0x60800034dd60
abort() called

Thread 0 Crashed:: Dispatch queue: YapDatabaseConnection
0 libsystem_kernel.dylib 0x00007fff7ceabe3e __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff7cfea150 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff7ce08312 abort + 127
3 net.hockeyapp.sdk.mac 0x000000011008857f uncaught_exception_handler + 27
4 com.apple.CoreFoundation 0x00007fff55624083 __handleUncaughtException + 771
5 libobjc.A.dylib 0x00007fff7c16ee9d _objc_terminate() + 91
6 net.hockeyapp.sdk.mac 0x0000000110075d38 BITCrashUncaughtCXXTerminateHandler() + 778
7 libc++abi.dylib 0x00007fff7adff7c9 std::__terminate(void (*)()) + 8
8 libc++abi.dylib 0x00007fff7adff843 std::terminate() + 51
9 libdispatch.dylib 0x00007fff7cd22d64 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff7cd361d6 _dispatch_queue_barrier_sync_invoke_and_complete + 60
11 com.deusty.YapDatabase 0x000000010f677cb0 -[YapDatabaseConnection readWithBlock:] + 432
12 com.algoriddim.MediaLibraryCore 0x000000010fe4bbc6 -[ALCUserQueueGroup removeMediaObjectsAtIndexes:] + 310
13 com.algoriddim.MediaLibrary 0x0000000110267b00 -[CMCUserQueueViewModel clear:] + 261
14 com.algoriddim.MediaLibrary 0x000000011022e45e -[CMMUserQueueViewController clear:] + 79
15 com.apple.AppKit 0x00007fff5328675a -[NSApplication(NSResponder) sendAction:to:from:] + 312
16 com.apple.AppKit 0x00007fff52d2c933 -[NSControl sendAction:to:] + 86
17 com.apple.AppKit 0x00007fff52d2c85b __26-[NSCell _sendActionFrom:]_block_invoke + 136
18 com.apple.AppKit 0x00007fff52d2c761 -[NSCell _sendActionFrom:] + 183
19 com.apple.AppKit 0x00007fff52d6da18 -[NSButtonCell _sendActionFrom:] + 97
20 com.apple.AppKit 0x00007fff52d2afca -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2438
21 com.apple.AppKit 0x00007fff52d6d75f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 777
22 com.apple.AppKit 0x00007fff52d29a64 -[NSControl mouseDown:] + 965
23 com.apple.AppKit 0x00007fff53425959 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5891
24 com.apple.AppKit 0x00007fff534225b0 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2359
25 com.apple.AppKit 0x00007fff5342185c -[NSWindow(NSEventRouting) sendEvent:] + 497
26 com.apple.AppKit 0x00007fff53282617 -[NSApplication(NSEvent) sendEvent:] + 307
27 net.hockeyapp.sdk.mac 0x000000011005d28c -[BITCrashExceptionApplication sendEvent:] + 61
28 com.algoriddim.djay-pro-2-mac 0x000000010f0dae70 0x10f035000 + 679536
29 com.apple.AppKit 0x00007fff52ae3d9d -[NSApplication run] + 812
30 com.apple.AppKit 0x00007fff52ab2f1a NSApplicationMain + 804
31 libdyld.dylib 0x00007fff7cd5c115 start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fff7cea27c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff7cea1cdc mach_msg + 60
2 net.hockeyapp.sdk.mac 0x00000001100923fa exception_server_thread + 201
3 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
4 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
5 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 2:: CVDisplayLink
0 GLEngine 0x00007fff5f7b059c gleBindTexture + 76
1 GLEngine 0x00007fff5f7b0513 glBindTexture_Exec + 407
2 com.algoriddim.ARGLKit 0x000000010f8f015b -[ARGLContextManager glBindTexture:] + 57
3 com.algoriddim.ARGLKit 0x000000010f8ea6e2 -[GLTexture bind:] + 128
4 com.algoriddim.ARGLKit 0x000000010f902a65 -[GLUniversalDrawCommand drawWithFrame:texture:withMVMatrix:withProjMatrix:opacity:withBackgroundColor:colorMultiplication:colorChannelFactors:colorizeTextureMode:textureContentMode:textureHorizontalAlignment:textureVerticalAlignment:] + 999
5 com.algoriddim.ARGLKit 0x000000010f901e7e -[GLUniversalDrawCommand drawWithFrame:texture:withMVMatrix:withProjMatrix:opacity:withBackgroundColor:textureContentMode:textureHorizontalAlignment:textureVerticalAlignment:] + 178
6 com.algoriddim.djay-pro-2-mac 0x000000010f19de70 0x10f035000 + 1478256
7 com.algoriddim.djay-pro-2-mac 0x000000010f1f092c 0x10f035000 + 1816876
8 com.algoriddim.ARGLKit 0x000000010f90744e -[ARGLRenderingView threadSafeDrawCallback] + 5708
9 com.algoriddim.ARGLKit 0x000000010f90de28 -[ARGLRenderingViewController displayLinkCallback:] + 107
10 com.algoriddim.ARGLVideoProcessingKit 0x000000010fa3454a -[ARGLRenderingViewControllerWithVideoSupport displayLinkCallback:] + 381
11 com.algoriddim.djay-pro-2-mac 0x000000010f1f947b 0x10f035000 + 1852539
12 com.algoriddim.djay-pro-2-mac 0x000000010f1f8eee 0x10f035000 + 1851118
13 com.apple.CoreVideo 0x00007fff570c8543 CVDisplayLink::performIO(CVTimeStamp*) + 233
14 com.apple.CoreVideo 0x00007fff570c7988 CVDisplayLink::runIOThread() + 612
15 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
16 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
17 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff7ceac562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff7cfe726f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff7cfe6c4d start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff7ceac562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff7cfe726f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff7cfe6c4d start_wqthread + 13

Thread 5:: com.apple.NSEventThread
0 com.apple.SkyLight 0x00007fff76e2b747 SLEventSetIntegerValueField + 611
1 com.apple.SkyLight 0x00007fff76e2de9f SLEventCreateFromDataAndSource + 4868
2 com.apple.SkyLight 0x00007fff76d1f9df CGSDecodeEventRecord + 72
3 com.apple.SkyLight 0x00007fff76d1eb9b CGSSnarfAndDispatchDatagrams + 1714
4 com.apple.SkyLight 0x00007fff76db4df3 SLSGetNextEventRecordInternal + 81
5 com.apple.SkyLight 0x00007fff76e2c9f0 SLEventCreateNextEvent + 44
6 com.apple.HIToolbox 0x00007fff5482db0f PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 45
7 com.apple.HIToolbox 0x00007fff5482dab0 MessageHandler(__CFMachPort*, void*, long, void*) + 51
8 com.apple.CoreFoundation 0x00007fff555150e6 __CFMachPortPerform + 310
9 com.apple.CoreFoundation 0x00007fff55514f99 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
10 com.apple.CoreFoundation 0x00007fff55514ee5 __CFRunLoopDoSource1 + 533
11 com.apple.CoreFoundation 0x00007fff5550cad0 __CFRunLoopRun + 2848
12 com.apple.CoreFoundation 0x00007fff5550bd23 CFRunLoopRunSpecific + 483
13 com.apple.AppKit 0x00007fff52c2c3c8 _NSEventThread + 184
14 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
15 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
16 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 6:: Dispatch queue: NSOperationQueue 0x604002227160 (QOS: UNSPECIFIED)
0 libsystem_kernel.dylib 0x00007fff7ceabec2 __read_nocancel + 10
1 libsystem_c.dylib 0x00007fff7cdee8ad _sread + 16
2 libsystem_c.dylib 0x00007fff7cdededa __srefill1 + 24
3 libsystem_c.dylib 0x00007fff7cde8c92 __fread + 392
4 libsystem_c.dylib 0x00007fff7cde8af3 fread + 48
5 com.algoriddim.MediaLibraryCore 0x000000010fecf21e TagLib::FileStream::readBlock(unsigned long) + 206
6 com.algoriddim.MediaLibraryCore 0x000000010fece826 TagLib::File::readBlock(unsigned long) + 22
7 com.algoriddim.MediaLibraryCore 0x000000010fee57f6 TagLib::MP4::atom::Atom(TagLib::File*) + 134
8 com.algoriddim.MediaLibraryCore 0x000000010fee6249 TagLib::MP4::Atoms::Atoms(TagLib::File*) + 169
9 com.algoriddim.MediaLibraryCore 0x000000010fee52e6 TagLib::MP4::File::read(bool) + 54
10 com.algoriddim.MediaLibraryCore 0x000000010fee54f9 TagLib::MP4::File::File(TagLib::IOStream*, bool, TagLib::AudioProperties::ReadStyle) + 89
11 com.algoriddim.MediaLibraryCore 0x000000010fefc27b (anonymous namespace)::detectByExtension(TagLib::IOStream*, bool, TagLib::AudioProperties::ReadStyle) + 827
12 com.algoriddim.MediaLibraryCore 0x000000010fefa97d TagLib::FileRef::parse(char const*, bool, TagLib::AudioProperties::ReadStyle) + 221
13 com.algoriddim.MediaLibraryCore 0x000000010fe62156 __40-[ALCFileSystemMediaObject artworkImage]_block_invoke + 340
14 com.apple.Foundation 0x00007fff5768f609 -[NSFileCoordinator _invokeAccessor:thenCompletionHandler:] + 130
15 com.apple.Foundation 0x00007fff5768f581 __73-[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke + 96
16 com.apple.Foundation 0x00007fff5784e8e5 __85-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke.404 + 112
17 com.apple.Foundation 0x00007fff5784e5b7 -[NSFileCoordinator(NSPrivate) _withAccessArbiter:invokeAccessor:orDont:andRelinquishAccessClaim:] + 466
18 com.apple.Foundation 0x00007fff5768e3d3 -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:] + 904
19 com.apple.Foundation 0x00007fff5768e045 -[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:] + 82
20 com.algoriddim.MediaLibraryCore 0x000000010fe61e95 -[ALCFileSystemMediaObject artworkImage] + 399
21 com.algoriddim.MediaLibrary 0x0000000110250282 __53-[ALCMediaObject(CMCExtensions) smallImage:useCache:]_block_invoke + 264
22 com.apple.Foundation 0x00007fff5760722f __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
23 com.apple.Foundation 0x00007fff57607091 -[NSBlockOperation main] + 68
24 com.apple.Foundation 0x00007fff5760553e -[__NSOperationInternal _start:] + 778
25 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
26 libdispatch.dylib 0x00007fff7cd35333 _dispatch_block_invoke_direct + 317
27 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
28 libdispatch.dylib 0x00007fff7cd35333 _dispatch_block_invoke_direct + 317
29 libdispatch.dylib 0x00007fff7cd351d6 dispatch_block_perform + 109
30 com.apple.Foundation 0x00007fff5760154c __NSOQSchedule_f + 342
31 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
32 libdispatch.dylib 0x00007fff7cd35e76 _dispatch_continuation_pop + 472
33 libdispatch.dylib 0x00007fff7cd2d6cb _dispatch_async_redirect_invoke + 703
34 libdispatch.dylib 0x00007fff7cd24941 _dispatch_root_queue_drain + 515
35 libdispatch.dylib 0x00007fff7cd246ed _dispatch_worker_thread3 + 101
36 libsystem_pthread.dylib 0x00007fff7cfe71ca _pthread_wqthread + 1387
37 libsystem_pthread.dylib 0x00007fff7cfe6c4d start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff7ceac562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff7cfe726f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff7cfe6c4d start_wqthread + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff7cea27c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff7cea1cdc mach_msg + 60
2 com.apple.audio.midi.CoreMIDI 0x00007fff562a1b83 XServerMachPort::ReceiveMessage(int&, void*, int&) + 93
3 com.apple.audio.midi.CoreMIDI 0x00007fff562b89a0 MIDIProcess::RunMIDIInThread() + 336
4 com.apple.audio.midi.CoreMIDI 0x00007fff562c9c8e XThread::RunHelper(void*) + 10
5 com.apple.audio.midi.CoreMIDI 0x00007fff562cde7b CAPThread::Entry(CAPThread*) + 77
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 9:: com.algoriddim.ARAudioThreadManager
0 libsystem_kernel.dylib 0x00007fff7ceabcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff7cfe869b _pthread_cond_wait + 789
2 com.apple.Foundation 0x00007fff576412c5 -[NSCondition waitUntilDate:] + 129
3 com.apple.Foundation 0x00007fff576411ff -[NSConditionLock lockWhenCondition:beforeDate:] + 91
4 com.algoriddim.djay-pro-2-mac 0x000000010f0a5e11 0x10f035000 + 462353
5 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 10:: com.algoriddim.ARAudioThreadManager
0 libsystem_kernel.dylib 0x00007fff7ceabcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff7cfe869b _pthread_cond_wait + 789
2 com.apple.Foundation 0x00007fff576412c5 -[NSCondition waitUntilDate:] + 129
3 com.apple.Foundation 0x00007fff576411ff -[NSConditionLock lockWhenCondition:beforeDate:] + 91
4 com.algoriddim.djay-pro-2-mac 0x000000010f0a5e11 0x10f035000 + 462353
5 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 11:: com.algoriddim.ARAudioThreadManager
0 libsystem_kernel.dylib 0x00007fff7ceabcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff7cfe869b _pthread_cond_wait + 789
2 com.apple.Foundation 0x00007fff576412c5 -[NSCondition waitUntilDate:] + 129
3 com.apple.Foundation 0x00007fff576411ff -[NSConditionLock lockWhenCondition:beforeDate:] + 91
4 com.algoriddim.djay-pro-2-mac 0x000000010f0a5e11 0x10f035000 + 462353
5 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 12:: com.algoriddim.ARAudioThreadManager
0 libsystem_kernel.dylib 0x00007fff7ceabcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff7cfe869b _pthread_cond_wait + 789
2 com.apple.Foundation 0x00007fff576412c5 -[NSCondition waitUntilDate:] + 129
3 com.apple.Foundation 0x00007fff576411ff -[NSConditionLock lockWhenCondition:beforeDate:] + 91
4 com.algoriddim.djay-pro-2-mac 0x000000010f0a5e11 0x10f035000 + 462353
5 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 13:: com.algoriddim.ARAudioThreadManager
0 libsystem_kernel.dylib 0x00007fff7ceabcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff7cfe869b _pthread_cond_wait + 789
2 com.apple.Foundation 0x00007fff576412c5 -[NSCondition waitUntilDate:] + 129
3 com.apple.Foundation 0x00007fff576411ff -[NSConditionLock lockWhenCondition:beforeDate:] + 91
4 com.algoriddim.djay-pro-2-mac 0x000000010f0a5e11 0x10f035000 + 462353
5 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 14:: com.spotify.libspotify
0 libsystem_kernel.dylib 0x00007fff7cea27c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff7cea1cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff5550d355 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff5550c6a7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff5550bd23 CFRunLoopRunSpecific + 483
5 com.apple.CoreFoundation 0x00007fff5554a773 CFRunLoopRun + 99
6 com.algoriddim.djay-pro-2-mac 0x000000010f169952 0x10f035000 + 1263954
7 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
8 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 15:
0 libsystem_kernel.dylib 0x00007fff7cea27fe semaphore_wait_trap + 10
1 com.spotify.Core 0x000000010fbf0fb0 0x10fb35000 + 769968
2 com.spotify.Core 0x000000010fb661ac 0x10fb35000 + 201132
3 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
4 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
5 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 16:
0 libsystem_kernel.dylib 0x00007fff7cead372 poll + 10
1 com.spotify.Core 0x000000010fc7f1a5 0x10fb35000 + 1352101
2 com.spotify.Core 0x000000010fc7f14b 0x10fb35000 + 1352011
3 com.spotify.Core 0x000000010fb661ac 0x10fb35000 + 201132
4 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
5 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
6 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 17:: com.algoriddim.ARAudioThreadManager
0 libsystem_kernel.dylib 0x00007fff7ceabcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff7cfe869b _pthread_cond_wait + 789
2 com.apple.Foundation 0x00007fff576412c5 -[NSCondition waitUntilDate:] + 129
3 com.apple.Foundation 0x00007fff576411ff -[NSConditionLock lockWhenCondition:beforeDate:] + 91
4 com.algoriddim.djay-pro-2-mac 0x000000010f0a5e11 0x10f035000 + 462353
5 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
6 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 18:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x00007fff7cea27c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff7cea1cdc mach_msg + 60
2 com.apple.audio.CoreAudio 0x00007fff54f7e95a HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 124
3 com.apple.audio.CoreAudio 0x00007fff54f7e8cd HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 45
4 com.apple.audio.CoreAudio 0x00007fff54f7b939 HALC_ProxyIOContext::IOWorkLoop() + 977
5 com.apple.audio.CoreAudio 0x00007fff54f7b39c HALC_ProxyIOContext::IOThreadEntry(void*) + 128
6 com.apple.audio.CoreAudio 0x00007fff54f7b0de HALB_IOThread::Entry(void*) + 72
7 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 19:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff7cea27c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff7cea1cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff5550d355 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff5550c6a7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff5550bd23 CFRunLoopRunSpecific + 483
5 com.apple.CFNetwork 0x00007fff54684f84 -[__CoreSchedulingSetRunnable runForever] + 722
6 com.apple.Foundation 0x00007fff575f9e48 __NSThread__start__ + 1197
7 libsystem_pthread.dylib 0x00007fff7cfe76c1 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff7cfe756d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff7cfe6c5d thread_start + 13

Thread 20:: Dispatch queue: NSOperationQueue 0x604002227160 (QOS: UNSPECIFIED)
0 libc++abi.dylib 0x00007fff7ade3600 operator new(unsigned long) + 0
1 com.algoriddim.MediaLibraryCore 0x000000010fec56ab TagLib::String::String(TagLib::ByteVector const&, TagLib::String::Type) + 43
2 com.algoriddim.MediaLibraryCore 0x000000010fee7255 TagLib::MP4::Tag::parseUInt(TagLib::MP4::Atom const*) + 69
3 com.algoriddim.MediaLibraryCore 0x000000010fee69d2 TagLib::MP4::Tag::Tag(TagLib::File*, TagLib::MP4::Atoms*) + 722
4 com.algoriddim.MediaLibraryCore 0x000000010fee5336 TagLib::MP4::File::read(bool) + 134
5 com.algoriddim.MediaLibraryCore 0x000000010fee54f9 TagLib::MP4::File::File(TagLib::IOStream*, bool, TagLib::AudioProperties::ReadStyle) + 89
6 com.algoriddim.MediaLibraryCore 0x000000010fefc27b (anonymous namespace)::detectByExtension(TagLib::IOStream*, bool, TagLib::AudioProperties::ReadStyle) + 827
7 com.algoriddim.MediaLibraryCore 0x000000010fefa97d TagLib::FileRef::parse(char const*, bool, TagLib::AudioProperties::ReadStyle) + 221
8 com.algoriddim.MediaLibraryCore 0x000000010fe62156 __40-[ALCFileSystemMediaObject artworkImage]_block_invoke + 340
9 com.apple.Foundation 0x00007fff5768f609 -[NSFileCoordinator _invokeAccessor:thenCompletionHandler:] + 130
10 com.apple.Foundation 0x00007fff5768f581 __73-[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke + 96
11 com.apple.Foundation 0x00007fff5784e8e5 __85-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke.404 + 112
12 com.apple.Foundation 0x00007fff5784e5b7 -[NSFileCoordinator(NSPrivate) _withAccessArbiter:invokeAccessor:orDont:andRelinquishAccessClaim:] + 466
13 com.apple.Foundation 0x00007fff5768e3d3 -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:] + 904
14 com.apple.Foundation 0x00007fff5768e045 -[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:] + 82
15 com.algoriddim.MediaLibraryCore 0x000000010fe61e95 -[ALCFileSystemMediaObject artworkImage] + 399
16 com.algoriddim.MediaLibrary 0x0000000110250282 __53-[ALCMediaObject(CMCExtensions) smallImage:useCache:]_block_invoke + 264
17 com.apple.Foundation 0x00007fff5760722f __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
18 com.apple.Foundation 0x00007fff57607091 -[NSBlockOperation main] + 68
19 com.apple.Foundation 0x00007fff5760553e -[__NSOperationInternal _start:] + 778
20 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
21 libdispatch.dylib 0x00007fff7cd35333 _dispatch_block_invoke_direct + 317
22 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff7cd35333 _dispatch_block_invoke_direct + 317
24 libdispatch.dylib 0x00007fff7cd351d6 dispatch_block_perform + 109
25 com.apple.Foundation 0x00007fff5760154c __NSOQSchedule_f + 342
26 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
27 libdispatch.dylib 0x00007fff7cd35e76 _dispatch_continuation_pop + 472
28 libdispatch.dylib 0x00007fff7cd2d6cb _dispatch_async_redirect_invoke + 703
29 libdispatch.dylib 0x00007fff7cd24941 _dispatch_root_queue_drain + 515
30 libdispatch.dylib 0x00007fff7cd246ed _dispatch_worker_thread3 + 101
31 libsystem_pthread.dylib 0x00007fff7cfe71ca _pthread_wqthread + 1387
32 libsystem_pthread.dylib 0x00007fff7cfe6c4d start_wqthread + 13

Thread 21:: Dispatch queue: NSOperationQueue 0x604002227160 (QOS: UNSPECIFIED)
0 libsystem_malloc.dylib 0x00007fff7cf0ae33 _nano_malloc_check_clear + 545
1 libsystem_malloc.dylib 0x00007fff7cf0abf1 nano_malloc + 35
2 libsystem_malloc.dylib 0x00007fff7cf04201 malloc_zone_malloc + 103
3 libsystem_malloc.dylib 0x00007fff7cf0350b malloc + 24
4 libc++abi.dylib 0x00007fff7ade3628 operator new(unsigned long) + 40
5 com.algoriddim.MediaLibraryCore 0x000000010fec9984 TagLib::ByteVector::ByteVector(TagLib::ByteVector const&) + 36
6 com.algoriddim.MediaLibraryCore 0x000000010fee801b TagLib::List::append(TagLib::MP4::AtomData const&) + 123
7 com.algoriddim.MediaLibraryCore 0x000000010fee7ea1 TagLib::MP4::Tag::parseData2(TagLib::MP4::Atom const*, int, bool) + 897
8 com.algoriddim.MediaLibraryCore 0x000000010fee813d TagLib::MP4::Tag::parseData(TagLib::MP4::Atom const*, int, bool) + 29
9 com.algoriddim.MediaLibraryCore 0x000000010fee74c8 TagLib::MP4::Tag::parseGnre(TagLib::MP4::Atom const*) + 40
10 com.algoriddim.MediaLibraryCore 0x000000010fee6a64 TagLib::MP4::Tag::Tag(TagLib::File*, TagLib::MP4::Atoms*) + 868
11 com.algoriddim.MediaLibraryCore 0x000000010fee5336 TagLib::MP4::File::read(bool) + 134
12 com.algoriddim.MediaLibraryCore 0x000000010fee54f9 TagLib::MP4::File::File(TagLib::IOStream*, bool, TagLib::AudioProperties::ReadStyle) + 89
13 com.algoriddim.MediaLibraryCore 0x000000010fefc27b (anonymous namespace)::detectByExtension(TagLib::IOStream*, bool, TagLib::AudioProperties::ReadStyle) + 827
14 com.algoriddim.MediaLibraryCore 0x000000010fefa97d TagLib::FileRef::parse(char const*, bool, TagLib::AudioProperties::ReadStyle) + 221
15 com.algoriddim.MediaLibraryCore 0x000000010fe62156 __40-[ALCFileSystemMediaObject artworkImage]_block_invoke + 340
16 com.apple.Foundation 0x00007fff5768f609 -[NSFileCoordinator _invokeAccessor:thenCompletionHandler:] + 130
17 com.apple.Foundation 0x00007fff5768f581 __73-[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke + 96
18 com.apple.Foundation 0x00007fff5784e8e5 __85-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke.404 + 112
19 com.apple.Foundation 0x00007fff5784e5b7 -[NSFileCoordinator(NSPrivate) _withAccessArbiter:invokeAccessor:orDont:andRelinquishAccessClaim:] + 466
20 com.apple.Foundation 0x00007fff5768e3d3 -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:] + 904
21 com.apple.Foundation 0x00007fff5768e045 -[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:] + 82
22 com.algoriddim.MediaLibraryCore 0x000000010fe61e95 -[ALCFileSystemMediaObject artworkImage] + 399
23 com.algoriddim.MediaLibrary 0x0000000110250282 __53-[ALCMediaObject(CMCExtensions) smallImage:useCache:]_block_invoke + 264
24 com.apple.Foundation 0x00007fff5760722f __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
25 com.apple.Foundation 0x00007fff57607091 -[NSBlockOperation main] + 68
26 com.apple.Foundation 0x00007fff5760553e -[__NSOperationInternal _start:] + 778
27 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
28 libdispatch.dylib 0x00007fff7cd35333 _dispatch_block_invoke_direct + 317
29 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fff7cd35333 _dispatch_block_invoke_direct + 317
31 libdispatch.dylib 0x00007fff7cd351d6 dispatch_block_perform + 109
32 com.apple.Foundation 0x00007fff5760154c __NSOQSchedule_f + 342
33 libdispatch.dylib 0x00007fff7cd22d50 _dispatch_client_callout + 8
34 libdispatch.dylib 0x00007fff7cd35e76 _dispatch_continuation_pop + 472
35 libdispatch.dylib 0x00007fff7cd2d6cb _dispatch_async_redirect_invoke + 703
36 libdispatch.dylib 0x00007fff7cd24941 _dispatch_root_queue_drain + 515
37 libdispatch.dylib 0x00007fff7cd246ed _dispatch_worker_threa

Hi Lukas,

it’s been 4 weeks now and there’s still no real response.
Up until now I can’t use the queue and my workaround to erase and reinstall the program also didn’t produce any change.

Very sad & not really service oriented.

Hi Lukas,

two times yes.

I’ve updated to 2.0.4
and
the problem still exists.

thx

Markus

Hi Lukas,

I did send you the actual crash report & the Apple crash report via eMail - where we are in touch in German - an through the report function.

My Question is:

Is there a way to re-install the program from scratch and that way elimate that problem. Actually I did, but the queue still presents itself as before.

Which file(s) do I need to eliminate to really have a new & fresh installation?

Thx

Markus

Hi Lukas, thx and - are you aware, that we both are also in touch through mail. I die send you the actual Crash Report on that channel yesterday

Hi Lukas,

I’m really getting confused -

Is there any valid relation between this support-community and you via eMail-support?

There’s a constant one way - dead end communication for 1 month now with no solution in sight. I usually get back to your questions - thx for that - deliver what you ask for and then … NOTHING HAPPENS.

At this point my simple question is:

HOW CAN I GET A FRESH NEW INSTALLATION OF DJAY PRO 2?
Which files in the library do I need to delete to achieve that.

I assume this can’t be too difficult to answer.

Really frustrated

This isn’t funny -

I found the SIMPLE SOLUTION myself: just needed to delete 1 file - djayPro Media Library - and start the program again: Problem solved.

I really don’t know why you guys did not manage do get back to me in weeks, rather then trying to fix something that isn’t really broken und cut be handled easily.

What a sheer waste if time