URGENT !!! Spotify Issue

Old Forum djay Pro for Mac
1

Hi,

Since the last update I’ve been having an issue with Spotify songs via djay pro 2.0.9 version when I choose a song it loads fully and in the song info section you can see it’s fully loaded however sometimes the song stops without warning and it looks like the song is not loaded correctly I have attached a few examples.

I have Macbook pro v 10.13.6

Regards
DJ Kohee

2

off topic

Please reference the new conversation here: Spotify Premium login issue

3

Hi there,

we are very sorry to hear that.

Can you give us some further informations please:

  1. How often does this issue appear approximately?
  2. Is the sound of the song stopped as well or only its waveform?
    Also I assume that the issue is not reproducible and appears randomly, am I right?
4

Hi there,

How often does this issue appear approximately?
about twice to three times every gig

Is the sound of the song stopped as well or only its waveform?
Yes, the song stops without any warning or anything.

Also I assume that the issue is not reproducible and appears randomly, am I right?
You are correct it is not reproducible. It happens randomly

5

Thanks for the info I actually do have an 8gb ram and 400gb HD I have always used this mac with djay 2 and Djay pro never had this issue only recently after this new update it started happening.

6

You have very low memory space two run djay pro 2 you need 8gb of ram 400gb hard drive you need to do a hard disc clean up plus your screen resolution is too large reduce the retina display to normal not high…then open spotify account on laptop not on djay and change setting to
normal (recomended) for low speed WiFi then. See if it works

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