Cue points not syncing via iCloud

I have all my cues setup on Djay 2 and downloaded a trial version of Djay pro but I set up both for the iCloud so the cue points can show up on Djay Pro but to no avail. I also have Djay ver. 4.2.3 and also when I open it up my cue points are no where to be found. Is it because I used Djay 2 and cued all my points on that software first. I tried signing in and signing out from the iCloud on both my macbook pro and iPad but nothing. I really want to Dj using my laptop but don’t want to spend days setting up cue points again. I thought that syncing via iCloud would share data with all my devices running Djay software. Thanx for any help guys

Hi tito,

as long as the you are using the trial version of djay Pro, the softwares won’t sync because the synchronisation is working via the logged in Apple ID. Is it possible that you purchased djay 4 via our website? If that is the case we are sorry to tell you but djay 4 won’t communicate with djay 2, only applications bought in the App Store are able to synchronise BPM’s, Cue’s etc.

Our apologies,
cheers.

Lukas E.

Hi tito,

check out this updated FAQ entry and especially the troubleshooting section with 10 steps to check if the iCloud/iDrive synchronisation is working.

It would be great if you could give me a little feedback about the entry.
Thank you in advance,

cheers.

Lukas E.

Hi tito,

this is good news, glad that it is fixed now.
They will sync after the iDrive has internet connection to synchronise the new Cue points.

Thanks that helped. What I forgot to do was turn the iCloud drive on. Followed the steps and now my cue point show up on Djay on my Mac. Now I will definitely be purchasing the djay pro then. So if im at a gig all my cue points I set on my djay 2 will they sync on my mac if there’s no internet? Anyways thanx again Lukas for helping resolve the synchronization issue