Customer Service TRASH

Algoriddims Customer Service Department needs a HUGE IMPROVEMENT. Only being able to reach through Email is ridiculous in 2018 and then NOT RESPONDING to Emails makes it impossible to solve the community’s problems.

Hi there,

we are very sorry for the belated response times at the moment and are doing our best in order to decrease the response time.

I am very sorry for the inconvenience caused.

Cheers,Lukas E.

Hi there,

we are doing our best in order to solve all our users issues.

Stay tuned.

@Maximilian Endler, I replied in the thread you have opened.

Cheers,Lukas E.

that is probably a reason why serato costs 4 times as much

Have the same problem, eMail was left unanswered, tried Facebook now.