DJ Pro Loading Very Slow or Not At All, Having to Restart

Old Forum
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I have had a problem for the last month or so with my songs not wanting to load after the program has been running for a an hour or so. They will load either very slowly or not at all, even the songs I have available offline for Spotify. iTunes there is no issue with, they work perfectly.

After restarting the program, it will work fine again for maybe an hour, or maybe the rest of the day. It is very intermittent and frustrating.

Anyone else having these issue?

Running OS X 10.9.5… 2.4 GHz Intel Core 2 Duo with 8 GB of memory on a MacBook Pro

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Hi there, 

thank you very much for contacting us!

First of all, it doesn’t matter if your songs are offline available or not. You have to be online in order to use the Spotify integration. Please also check if you have a stable and fast internet connection while playing these songs.
If you still have this problem please try to contact our support team under: 

http://help.algoriddim.com/customer/portal/emails/new

Best regards, 
Alex

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Hey Esteban,

please note that the thread is a bit outdated, can you contact us via support@algoriddim.com for further help?

Thank you.

Cheers,Lukas E.

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I have the same problem over an 50mbps connection… In a sometimes, analyzing the song list fixes this issue, but is not a definitive solution.

I hope this helps!

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same problem, very frustrating.

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