Djay Pro 2 not letting us record

Since the last update anytime I try to record a mix on Djay Pro 2 it pops up: “The operation couldn’t be completed. (OSStatus error 2003334207.)” Don’t know why it is doing this (and this is with all the tracks in my ITunes Library) but it also does not display any of the past recordings that I have made. If someone could help me out with this that would be greatly appreciated.

Hi Jake, 

I am sorry for the belated response.

Could you record an exemplary video of the issue and send it to support@algoriddim.com?

That would help us tons.

Thank you in advance.

Cheers,Lukas E.

Been almost a month and still haven’t gotten any help from anyone. Is there an update at least coming soon that might fix this?

Got it Lukas, will do it right away.