Djay2, ios7, iDJPro - Split Feed to House Audio - Random!!

Two gigs in a row at random times when moving iDJPro slider, one speaker will drop out on house feed and turn into cue mode. Audience can hear me cuing…

I have to go to a backup source, and reboot the program and cycle the power on the mixer to fix.

Slider seems to be the trigger

WARNING: DJay2, iOS7 and iDJPro are currently NOT safe for professional use until fixed.

Please fix!!!

I’m having another issue here! FRUSTRATED!
64Gb iPad 2 wifi + 3G; iOs 7.0.4; iDJ Pro; djay 2.2. All the most recent updates.

Cueing is IMPOSSIBLE.
Either cue sound is over-amplified and distorted even on low levels, or there is no cue sound at all.

Easy to reproduce: close all opened apps, open djay 2, connect to iDJ Pro and turn it on. Load a song, press blue headphones button for cueing and hear the mess!

P.S. I have my iPad’s mono audio option set to on, as a workarround for the issue were left channel goes out in the main output. Haven’t tried with normal stereo setting, but I strongly believe it’s not related.

Numark, Algoriddim, you ought to come up with SOMETHING BY NOW!
Issues not going away, actually just widely multiplying over internet forums now!

Man up and come with something! If djay 3 is needed, DEVELOP IT And offer it as free upgrade from djay 2. You’ve rendered an expensive investment and business USELESS.

Allright everybody, I have finally found a work-arround for this issue!
Yep, you read it right, there is a work-arround…but it won’t come cheap, you have to read this whole post, specially you guys at Algoriddim!

First → How do you find a work-arround: Trial and error, trial and error, trial and error, trial an…

Second → WHY do you bother to search for a work-arround: Because it’s your Job, it’s your reputation, you need to take ALL possible meassures to save it!
(SO, Algoriddim: NOT your job? NOT your reputation?) YES, IT IS! And I find it completely insulting that it’s someone else finding a work-arround. I can’t understand why you’re not dedicating at least a crew to test and find this issue and correct it. You should be full-time dedicated to this.
It’s my job as a DJ to secure my Job, it’s my reputation at stake…ISN’T YOURS TOO, ALGORIDDIM???

So, first thanks to user “Island-bluetones Music” for giving me a hint on where to look at.
This issue can happen both if you use mono audio or stereo audio on your iPad (Settings; accessibility; Mono Audio; on/off)
BUT, you can fix it on the fly, without restarting anything, just by switching this option to on/off a couple of times!
So what I do now is to allways have my “Settings/Accessibility” in the background and whenever the bug happens, quickly switch to it and turn the Mono Audio option on/off, leaving it in whatever fixes the issue, I don’t really hear any difference between mono and stereo on the real life scenario.

This is working for me, I have:
64Gb iPad2 (wifi + 3g)
iOS 7.0.4
djay 2.2
iDJ PRO

Having this work-arround doesn’t mean algoriddim shouldn’t still be doing all in it’s power to find a final solution to this issue…it’s too embarazing a work-around is being provided by me and not officially released by them!

If work-arround is tampering with audio output on the iOS, I really think Algoriddim should get a hint on where to look for the flaw and FIX THE DAMN THING!

Hi Brandon, yes, before posting I did several successfull recoveries from this bug by simply switching on and off the Mono Audio option.
Again I’m on:

64 Gb iPad2 wifi + 3g
iOS 7.0.4
Djay 2.2
iDJ PRO (US/Japan release)

I’m that specific as I don’t have another iPad to test with, nor different iOS 7 release. Results could vary in different mix of settings.

I also notice some times it gets fixed with the first switch, other times it takes 2, 3, or in some cases up to 4 switches, but it gets fixed on the fly, without stopping your gig or restarting anything.

Hope if someone has a newer iPad can reproduce the failure and try this workaround, to see if we have something universal.

But this should not redeem Algoriddim from showing us some final fix in a new djay app version with stable audio outputs.

Peace out!

I’m sorry to disagree, but it seems that you’re all being confused, and you don’t quite understand which is the purpose of an app, and which is the function of a controller, I’ll try to be as clear as I can (I’m not expert here, bare with me).

Algoriddim designed an app (Djay, now Djay 2) which is installed into an iOS device (iPhone, iPod touch, iPad).
They design and mantain the app, they’re responsible for the app functionality and it’s interaction with both iOS and the Hardware (iPhone, iPod touch, iPad).

Then comes Numark, with iDJ PRO, that is a controller (guys, the name speaks for itself, it’s nothing but a CONTROL for Algoriddim’s app). Algoriddim provides new display and extra features enabled for use with iDJ PRO, but Numark is just the maker of a physical device to control an existing app (Djay app) nothing else!

So for the use with Numark’s iDJ PRO, Algoriddim provides, among other things, the “split audio” feature, that enables you to separately listen to two diferent tracks (with just the iPad or just the headphones line-out this is not possible). this gives you the cueing possibility with iDJ PRO.

Everything was fine and dandy until iOS 7 came to town, and changed something in the core audio, causing Algoriddim’s implementation of split audio to start behaving inconsisntenly.

If you have read the work-arround post just above yours, you can see this is completely related to software. There’s an issue between the app and the new iOS, they’e not getting along well, but it has nothing to do with the controller!
The bug happens to be in a feature used by the iDJ PRO: the split audio.
But it’s NOT in the iDJ PRO itself!
This should be clear for all of you.

Numark is working together with Algoriddim for this, that’s already good news!
But really, Numark is the manufacturer of a controller made for an app. This app suddenly stopped working properly due to an Operative Sistem upgrade.

So, the control of the features is not the issue, Numark should not be taking the blame in this. It’s the feature itself that needs to be corrected. So put the pressure on Algoriddim. I’m confident they’re close to fixing the issue by now.

What Numark could do at best is to freeze iDJ PRO sales until Djay app is stable again, but it’s not iDJ PRO breaking the app. It’s iOS new core audio.

I can’t say this enough: iDJ PRO → App Controller
Algoriddim’s Djay app → Application

Problem lies between application and Operative Sistem resources (audio)

Leave iDJ PRO out of the equation, as it’s not really the faulty link.

P.S.: I’m an amateur DJ, I in NOT way represent Numark or it’s interests. I happen to be also a Computer Systems Engineer and for this I have some very general understanding of this issue. I take the opportunity to clarify not in the interest of Numark, but in the interest of what I believe is the real root cause of the issue here.

This issue can happen both if you use mono audio or stereo audio on your iPad (Settings; accessibility; Mono Audio; on/off)
BUT, you can fix it on the fly, without restarting anything, just by switching this option to on/off a couple of times!
So what I do now is to allways have my “Settings/Accessibility” in the background and whenever the bug happens, quickly switch to it and turn the Mono Audio option on/off, leaving it in whatever fixes the issue, I don’t really hear any difference between mono and stereo on the real life scenario.

This is working for me, I have:
64Gb iPad2 (wifi + 3g)
iOS 7.0.4
djay 2.2
iDJ PRO

I’m sorry to disagree, but it seems that you’re all being confused, and you don’t quite understand which is the purpose of an app, and which is the function of a controller, I’ll try to be as clear as I can (I’m not expert here, bare with me).

Algoriddim designed an app (Djay, now Djay 2) which is installed into an iOS device (iPhone, iPod touch, iPad).
They design and mantain the app, they’re responsible for the app functionality and it’s interaction with both iOS and the Hardware (iPhone, iPod touch, iPad).

Then comes Numark, with iDJ PRO, that is a controller (guys, the name speaks for itself, it’s nothing but a CONTROL for Algoriddim’s app). Algoriddim provides new display and extra features enabled for use with iDJ PRO, but Numark is just the maker of a physical device to control an existing app (Djay app) nothing else!

So for the use with Numark’s iDJ PRO, Algoriddim provides, among other things, the “split audio” feature, that enables you to separately listen to two diferent tracks (with just the iPad or just the headphones line-out this is not possible). this gives you the cueing possibility with iDJ PRO.

Everything was fine and dandy until iOS 7 came to town, and changed something in the core audio, causing Algoriddim’s implementation of split audio to start behaving inconsisntenly.

If you have read the work-arround post in this same thread, you can see this is completely related to software. There’s an issue between the app and the new iOS, they’e not getting along well, but it has nothing to do with the controller!
The bug happens to be in a feature used by the iDJ PRO: the split audio.
But it’s NOT in the iDJ PRO itself!
This should be clear for all of you.

Numark is working together with Algoriddim for this, that’s already good news!
But really, Numark is the manufacturer of a controller made for an app. This app suddenly stopped working properly due to an Operative Sistem upgrade.

So, the control of the features is not the issue, Numark should not be taking the blame in this. It’s the feature itself that needs to be corrected. So put the pressure on Algoriddim. I’m confident they’re close to fixing the issue by now.

What Numark could do at best is to freeze iDJ PRO sales until Djay app is stable again, but it’s not iDJ PRO breaking the app. It’s iOS new core audio.

I can’t say this enough: iDJ PRO → App Controller
Algoriddim’s Djay app → Application

Problem lies between application and Operative Sistem resources (audio)

Leave iDJ PRO out of the equation, as it’s not really the faulty link.

P.S.: I’m an amateur DJ, I in NOT way represent Numark or it’s interests. I happen to be also a Computer Systems Engineer and for this I have some very general understanding of this issue. I take the opportunity to clarify not in the interest of Numark, but in the interest of what I believe is the real root cause of the issue here.

Yes, thanks for the valuable update!
I already upgraded to 2.2.1 and have still encountered the bug, using workaround for the time being…It’sgreate to see Numark and Algoriddim close collaboration in this, we really hope the issue gets a final solution soon :slight_smile:

Hey Brandon, I saw your video and defenitely find it very useful.
one thought here: when this happens to you, could you try switching your mono output back to stereo and then back to mono again "on the fly. I mean: without closing/exiting Djay2 app?
I ask you this because I have found this to be a good workaround. At least in my case (note that I’m using RCA outputs) so I just want to see if it fixes it too.
Anyway…this does not put numark/algoriddim out of the urgent need to find a final solution to this issue!

Thanks Brandon for taking so much time investigating and reporting on this…really usefull
And also a real shame all this is comming from the comunity and not from numark/algoriddim…Absolutely NO support, no workarround, nothing!

Now, a question: I just have the djay2 app, If I search for djay1 on the appstore I’m not able to find it. Do you know how can I download it to my iPad2 ?

Hello Mike, I didn’t give up, I just took the advice given here and purchased the “DJ Player” app and been using it for my gigs.
No issues there.
Now, djay 2 app still good, but just not for combined use with the iDJ PRO.

Life allways has a sense of irony!
It took quite long time to have the new app version finaly available…and now comes apple with it’s iOS 7.1 update! =P

So, any comments?
Someone has updated to 7.1 that can report any past (or new) bugs related to this issue.

Needles to say, I’m NOT upgrading until I hear from some brave DJ dares to try and test a set with 7.1

Please give us your feedbacks, will be greatly appreciated by the community still following this thread. :slight_smile:

This reply was created from a merged topic originally titled
output channels change in the middle of a public set.

Hello,I use iPad 2 and IDJPro and djay2. Stereo pre-listening and stereo output through XLS normally works fine. But sometimes it happens that the outputchannels change in the middle of a song. Pre-listening through headphones then is not possible any more without turning the whole system down as one of the headphone channels is going out to the dancefloor. Does anyone else have this “bug” - is it possible to have a bug fix ? Thanks Jörg gebauer

I have an iPad 2 with 64 gb of storage. I made the latest updates DJAY 2.2 and iOS 7.04 and iDJPRO firmware aupdate and used it twice, everything worked out fine. No problems whatsoever. During the set I download songs from iTunes NOT within the DJAY software but via the iTunes music app/store. Thumbs up for Warren and Co. They’re doing a great job. (While my collegues who use tractor + laptop plus external soundcard plus external storage and report of problems over problems)

Warren, can you explain “Perfect Sync” is it different from using the sync button ? Joerg

Quick Update: We were finally able to reproduce the error on one of our devices. Now, I just need to find steps on how to reproduce it consistently. We’re getting closer!

Can you please post a comment below with your iPad model, iOS and djay version? Thanks!

We’re still in the middle of investigating this issue. So far, we’ve found that this issue:

  • is easier to reproduce on an iPad 3 (with iOS 7)
  • only seems to occur with the pop-over library (not in full screen mode)

So, as a possible workaround until this issue is fixed, we recommend using the full-screen library mode.

Were you using full-screen library?

Hey Daniel,

We weren’t able to reproduce this error with full-screen lib yet. Were you doing anything else? Or did it also happen while you were scrolling in the library?