I am running OS X 10.9.5 with 2 Ghs Intel Core 2 Duo and 8 GB 1067 MHz DDR3 Ram. When I connect my Numark NS7 and open Djay Pro on my Mac it doesn't map correctly. I see that you support Numark NS6 natively but not Numark NS7. Thus, I went to the MIDI drop down menu in Djay Pro as instructed by the website to configure the MIDI map for my device but it just pulls up the MIDI mapping screen and freezes the whole application and doesn't ever respond and I am forced to "Force Quit" the application. I want to switch from my Serato DJ software but without functioning mapping settings. I can't. I can't use it at all. What gives?
It freezes right after I open the midi configuration window. When I open the window if I try to click on anything or scroll it just freezes. After a few minutes it sometimes will stop being frozen but then as soon as I scroll or click on anything again it resume freezing and takes even longer. I never make it far enough to press any buttons on the ns7.
God Damn It! This is an expensive unit that we all payed for and now my NS7 doesn't even work on the original program which is Serato ITCH. This is serious because we were serious when we bought how you sold this unit it not an excuse about the platter shit that you are saying if you have good intent in your business as we are, you will come up with a solution.