Pioneer DDJ-400 with Djay iOS audio drops out

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  • Problem
  • Updated 4 days ago
I am using the Pioneer DDJ-400 with Djay (recent paid subscription version) on an iPad and twice now on gigs the audio output from the DDJ-400 stopped during the set and it was just silence. Djay never crashes and the meters light up in Djay but the meters on the DDJ-400 stop and no sound comes out. This happens about 2-3 hours into my set. DJ nightmare scenario.

I had to unplug the controller and restart the app in order for it to work again. Extremely frustrating and unstable. I am using the most current Apple lightning to USB adapter and when it's working it's really great, I just don't know why the audio output on the controller would suddenly stop working. It's like the connection drops but not all the way since the crossfader still responds. Is there something I can do here to prevent this? It only happens after a few hours of use. The DDJ-400 and Djay integration needs to be much more reliable. I am using it for 5-6 hours at a time.

I am using an iPad Pro with the most recent version of Djay Pro for iOS. I noticed there was a firmware update for the DDJ-400 in September which I installed hoping it would help but I was able to replicate the problem again at home.

I love Djay and I really want it to work with the DDJ-400 reliably for long gigs! Please help!
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George

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  • frustrated

Posted 8 months ago

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Juan Manuel De Gomar Gomez

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It works but it is unstable, it is not for professional use at the moment
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Juan Manuel De Gomar Gomez

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this is what really happens when it fails

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Simone Tranquilli

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Juan Manuel De Gomar Gomez

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hello! I haven't seen you talk about our problem in the details of the new update.... and i can't see the update in my app store
(Edited)
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Ervic A

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Just tried it and the latest update didn’t fix the audio dropping problem. DDJ-400 still not a useable controller with DJAY. Really upsetting because I got the DDJ-400 because it was on the supported list.
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Juan Manuel De Gomar Gomez

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I have canceled the subscription, at the moment it is unusable... sorry for the algoriddim team
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Juanma De Gomar Gómez

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Nothin happens in this treath...
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Juanma De Gomar Gómez

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hello Lukas E ,, there is no news of this problem ??? please talk to your team to fix this bug
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_ gUrU _

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Hu
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_ gUrU _

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Does the ddj 400 with the audio fault work well on djay for MAC?
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Ervic A

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It works fine on a MAC. Right now the issue is with the iOS version. Just tried the iOS version today and got about 25 minutes before it cut out. Did a 2 hour session on the MAC yesterday with no problem.
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Francesco Gori

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Same for me, today i’ve had the “record”. I got 2 audio dropouts in 6 minutes with iPad Pro. this is VERY annoying 
(Edited)
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Francesco Gori

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Did algoriddim djay solved this audio dropout problem after last week’s update?
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Juanma De Gomar Gómez

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Nothing....
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Bruno Oliva

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I have the same problem. At this moment, the only way is unsubscribe the djay plan :(
(Edited)
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Vitor Alexandre

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This happen only with iPad Pro? I am considering do buy a new iPad, maybe the budget 7th since djay works fine on iPhone 11 
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_ gUrU _

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I think that is this problem exists only on some random devices, and in random other devices doesn’t
(Always iOS)
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Vitor Alexandre

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Cool. You think I will be ok with the hardware of the iPad 7? Or at least an iPad air is necessary?
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Vitor Alexandre

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I was looking for this answer everywhere but didnt find any
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_ gUrU _

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I think that you can try whatever you want. You only have to be lucky to buy the “right” device. (these are only my thoughts, nothing is official)
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Vitor Alexandre

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Ok. I will wait someone to confirm.
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Juanma De Gomar Gómez

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I don't know anyone who has the ddj 400 with djay "IOS" without this problem ...
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Vitor Alexandre

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Look, I already have the DDJ 400 and I'm spinning ok in my Mac Mini (DJay Pro 2) and iPhone 11 (DJay Pro)... both without any problems mixing for hours. I am considering an iPad because I don't wanna use my phone (screen is quite small and someone can call me)...
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_ gUrU _

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For calls you can activate “do not disturb “ mode to block all calls, but my suggestion is try whatever iPad you want. But again, be lucky
(because on YouTube it seems to work normally, no one talked about this problem, so maybe they’re lucky to owning an “issue-free” ipad)
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Bruno Oliva

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Vitor, my iPad is a 6th generation and I have the problem. I never have been tested with my iPhone 11 during hours.
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Vitor Alexandre

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Are you guys using the original Apple USB adapter?
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Vitor Alexandre

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I think my record was 5 hours in a row and not a single problem on iPhone. I was even mixing images to my TV through Airplay!
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Bruno Oliva

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Vitor, original Apple USB Câmera Adapter
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Vitor Alexandre

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Bom, comprei um iPad air, vamos ver se terei problemas
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Bruno Oliva

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Show. Boa Sorte
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Juanma De Gomar Gómez

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any news with the update???