Pre Cueing issue with SR 2

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  • Question
  • Updated 1 month ago
pre cueing doesnt work on windows 10 with a ddj sr2 either




Note: This conversation was created from a reply on: DJay Pro for Windows still not able to headphone pre cue?.
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Terry Jackson

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Posted 2 months ago

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Lukas E, Official Rep

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Hi Terry,



We are sorry to hear that.



The SR 2 is natively supported as stated on our hardware site.

We are sorry that you are facing a pre cueing issue with it.

Did you install the designated driver of the SR 2, which you can find here:

https://www.pioneerdj.com/en/support/...



If yes and the problem persists, please let know.



Cheers

Lukas E.
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Terry Jackson

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Hi Lukas E

please read my previous forum post here:

https://community.algoriddim.com/algoriddim/topics/pioneer-ddj-sr2-just-arrived-but-cueing-doesnt-wo...

dont try and palm me off with did i install the driver LMFAO - how about you go back through your forum and show me 1 person who successfully solved this problem under windows.

show me 1 youtube video of someone using the sr2 with djay pro for windows. you cant because it doesnt work.

theres only one way to make it work and thats to music sound through your sr2 and pre cue through your laptop sound card, that is not natively supporting a controller in my book.

even in the abovce config there is still wierdness as others have pointed out, pretty sure im entitled to a refund.

do you have any more top suggestions beyond "installing the driver" ?

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Richard Putman

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works fine here
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Terry Jackson

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No it doesnt
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Terry Jackson

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just to conclude this without making a song and dance about it, support admitted last night that the precueing does not work any longer with the pioneer ddj sr2 and djpro for windows 10.

the main algorythm website has been changed to reflect my findings and persistance.

im now persueing a refund via microsoft store and have returned the ddj sr2.

for anyone reading this looking to get into djpro my advice is to do it via ios or a mac operating system favoringg the mac personally.

how ever as i am not a mac or ios person my journey ends here with djpro.
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Lukas E, Official Rep

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Hi



Pre Cueing via the Output of the SR 2 is not supported but using your Laptops Headphone Output still enables Pre Cueing as stated on our Hardware site:

https://www.algoriddim.com/hardware#win



Photo of Terry Jackson

Terry Jackson

  • 34 Posts
  • 2 Reply Likes
just to conclude this without making a song and dance about it, support admitted last night that the precueing does not work any longer with the pioneer ddj sr2 and djpro for windows 10.

the main algorythm website has been changed to reflect my findings and persistance.

im now persueing a refund via microsoft store and have returned the ddj sr2.

for anyone reading this looking to get into djpro my advice is to do it via ios or a mac operating system favoringg the mac personally.

how ever as i am not a mac or ios person my journey ends here with djpro.