Pro 2 for Mac crashed whilst searching

  • 1
  • Problem
  • Updated 1 year ago
I was a couple of hours into my set when the music suddenly stopped and djay pro just immediately shut down without warning. Luckily I had an ipad on standby but it still killed the vibe of the night which had been a tough gig anyway!!

I was typing in a search box at the time trying to find a song.

Anyone else had this issue?

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Kyle Harper

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Posted 1 year ago

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Lukas E, Official Rep

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Hi Kyle,

thank you for the report.

We are working on the issue and are doing our best in order to provide a solution as fast as possible.

If you have any questions or suggestions, or if you would like further information, please don't hesitate to contact us.

Cheers,
Lukas E.
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Kyle Harper

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Hi Lukas, thanks for the update. Do you have sufficient information to investigate this issue? Are you able to provide any information on the cause? Thanks, Kyle
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Lukas E, Official Rep

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Hi there, 

your report helped us a lot. We are doing our best in order to provide a fix as fast as possible.
Stay tuned.

Cheers,Lukas E.
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Kyle Harper

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Thanks Lukas, hopefully you can provide a quick fix as this has happened a few times, fortunately only once at a gig however I’m constantly worried that it will happen again so the enjoyment factor of using the software is not there if there is a risk of recurrence.
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Kyle Harper

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Lukas, I notice there was an update released, does it address this issue?
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Kyle Harper

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Can you please advise if this issue was addressed in the update?