Spotify login not responding

  • 17
  • Problem
  • Updated 2 months ago
When I go to log into my spotify account from the app I click log in then put in my email and password. When I click the log in button.....literally nothing happens. No incorrect username or password warning, nothing. My email and password fields are still populated with my information just nothing happens. IO have uninsalled and reinstalled. I have click create new account and then clicked log in and tried that work around, nothing works. Software was working fine yesterday (8-13-18) then today (8-14-18) it doesnt work. Any help would be great.
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Shawn Brewer

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  • 1 Reply Like
  • frustrated

Posted 1 year ago

  • 17
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Ian Johnson

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Same problem, 8/17/2018. Windows 10 (Version 1803 build 17134.165). Djay Pro (licensed) 1.0.27457.0.

I also tried installing Djay Pro (DEMO) and it has the exact same problem.

Even if you type in an incorrect username or incorrect password nothing happens when you press the green "LOG IN" button.

I have gone into my Spotify connected app settings, and revoked Djay Pro's permission, and uninstalled/reinstalled both the Demo and Licensed versions. The problem still occurs.
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Richard

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I am having the same problem. I am so frustrated.
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Jeff Luna

  • 2 Posts
  • 1 Reply Like
Same here... was working a few days ago and not today.
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lollerskater

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same problem here!
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Henrik Palander

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+1
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Daniel Pavlík

  • 7 Posts
  • 1 Reply Like
I have the same problem
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Shawn Brewer

  • 2 Posts
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5 days no response. Really great customer service here guys.
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lollerskater

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i tried now:
To use another device
To use another spotify account
To use another network
To reinstall the app

Nothing helped, I'm frustrated now as I wanted to use the app in a few days.

I'm able to do the login in the spotify app as also spotify web with all my accounts. But the djay app shows no reaction, as stated by shawn.
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Jeff Luna

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Hey Algoriddm developers... please check the API from Spotify... Apple IOS devices had the same problem and have been updates twice on iPhone in the last 48 hours.
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James Sutton

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This is getting extremely frustrating
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Steve Isaacs

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Same issue here - on Mac computer
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Ian Johnson

  • 3 Posts
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Issue resolved for me as of right now. Hope it is for the rest of you.
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James Sutton

  • 2 Posts
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Fixed for me too, seemed like an issue with recaptcha
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lollerskater

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Works again
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Lukas E, Official Rep

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Great news. 

As some users already pointed out, the issue is now fixed.

Thank you for your patience and sorry for the inconvenience.

If you have any questions or suggestions, or if you would like further information, please don't hesitate to contact us. 

Cheers,Lukas E.
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DJ DODO

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Same problem right now. How can I fix it??
(Edited)
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Daniel Pavlík

  • 7 Posts
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it works ... I do not want to experience the middle of the game at the wedding :-(
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DJ DODO

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Same problem right now. How can I fix it??
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DJ DODO

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reCaptcha not working
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Charles Abraham

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I am having a problem with Spotify login. The symptoms are the same as mentioned in this thread- I hit the login button and nothing happens at all. Some people are saying recatcha is the problem but not sure how that helps me.
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Lukas E, Official Rep

  • 4026 Posts
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Hi there,

the issue was fixed with djay Pro 2.0.10.
Please make sure you update to the latest version.

Thank you all for your feedback.
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Gontie

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What about Windows versions ?
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Charles Abraham

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The update solved the problem, thank you Lukas.
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Brian Henriksen

  • 33 Posts
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recaptcha won't show up in "djay Pro" (version 1) when logging in to Spotify. I know it's solved I djay Pro 2, but I also need it to work in day Pro 1 :-) Please help getting it to work...

Thanks...

Best regards
Brian Henriksen
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Lukas E, Official Rep

  • 3972 Posts
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Hi Brian,

We are very sorry for that.
We recommend updating your macOS version in order to have djay Pro 1 working again.

Cheers,Lukas E.
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Henrik Rief

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I am experiencing problems with logging on to spotify on my Djay Pro 2 app for mac. When i click "log in", the next screen is just white. Ive turned my computer on and off. I have re-installed the app. I have updated the app. Nothing seems to work. Any solutions?
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Lukas E, Official Rep

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new issue

Please reference the new conversation here: Spotify Login White Screen
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Vincent Verloop

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DJ Pro not working! Can't access my songs. So i can't use the software anymore. It's important! Can't login Facebook to Spotify.

I have a subscription to Apple Music because Spotify is not working, but you can't search like Spotify. You need Spotify.

Looking at another solution, because DJ Pro sucks!!!
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Lukas E, Official Rep

  • 3915 Posts
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Hi Vincent, 

We are sorry to hear that.
Is the problem still occurring? Did you try to log into Spotify in the Spotify app or Web Browser, is that working?