When I go to log into my spotify account from the app I click log in then put in my email and password. When I click the log in button.....literally nothing happens. No incorrect username or password warning, nothing. My email and password fields are still populated with my information just nothing happens. IO have uninsalled and reinstalled. I have click create new account and then clicked log in and tried that work around, nothing works. Software was working fine yesterday (8-13-18) then today (8-14-18) it doesnt work. Any help would be great.
Posted 1 year ago
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i tried now:
To use another device
To use another spotify account
To use another network
To reinstall the app
Nothing helped, I'm frustrated now as I wanted to use the app in a few days.
I'm able to do the login in the spotify app as also spotify web with all my accounts. But the djay app shows no reaction, as stated by shawn.
To use another device
To use another spotify account
To use another network
To reinstall the app
Nothing helped, I'm frustrated now as I wanted to use the app in a few days.
I'm able to do the login in the spotify app as also spotify web with all my accounts. But the djay app shows no reaction, as stated by shawn.
Hey Algoriddm developers... please check the API from Spotify... Apple IOS devices had the same problem and have been updates twice on iPhone in the last 48 hours.
Issue resolved for me as of right now. Hope it is for the rest of you.
Lukas E, Official Rep
Great news.
As some users already pointed out, the issue is now fixed.
Thank you for your patience and sorry for the inconvenience.
If you have any questions or suggestions, or if you would like further information, please don't hesitate to contact us.
Cheers,Lukas E.
As some users already pointed out, the issue is now fixed.
Thank you for your patience and sorry for the inconvenience.
If you have any questions or suggestions, or if you would like further information, please don't hesitate to contact us.
Cheers,Lukas E.
Same problem right now. How can I fix it??
(Edited)
Lukas E, Official Rep
Hi there,
the issue was fixed with djay Pro 2.0.10.
Please make sure you update to the latest version.
Thank you all for your feedback.
the issue was fixed with djay Pro 2.0.10.
Please make sure you update to the latest version.
Thank you all for your feedback.
What about Windows versions ?
recaptcha won't show up in "djay Pro" (version 1) when logging in to Spotify. I know it's solved I djay Pro 2, but I also need it to work in day Pro 1 :-) Please help getting it to work...
Thanks...
Best regards
Brian Henriksen
Thanks...
Best regards
Brian Henriksen
Lukas E, Official Rep
Hi Brian,
We are very sorry for that.
We recommend updating your macOS version in order to have djay Pro 1 working again.
Cheers,Lukas E.
We are very sorry for that.
We recommend updating your macOS version in order to have djay Pro 1 working again.
Cheers,Lukas E.
I am experiencing problems with logging on to spotify on my Djay Pro 2 app for mac. When i click "log in", the next screen is just white. Ive turned my computer on and off. I have re-installed the app. I have updated the app. Nothing seems to work. Any solutions?
Lukas E, Official Rep
DJ Pro not working! Can't access my songs. So i can't use the software anymore. It's important! Can't login Facebook to Spotify.
I have a subscription to Apple Music because Spotify is not working, but you can't search like Spotify. You need Spotify.
Looking at another solution, because DJ Pro sucks!!!
I have a subscription to Apple Music because Spotify is not working, but you can't search like Spotify. You need Spotify.
Looking at another solution, because DJ Pro sucks!!!
Lukas E, Official Rep
Hi Vincent,
We are sorry to hear that.
Is the problem still occurring? Did you try to log into Spotify in the Spotify app or Web Browser, is that working?
We are sorry to hear that.
Is the problem still occurring? Did you try to log into Spotify in the Spotify app or Web Browser, is that working?
Richard