SUPPORT doens't care about us

I bought DJay pro for my laptop because of the spotify connection but it keeps given an error message and the support sucks. they send me a message asking for the details and never get back. more than a week later the apologize for taking so long and ask the same question!!! withou solving my problem. I want refund.

Lukas,

What about the rest of the year when support is nowhere to be found? What is the excuse for that?

No.

Yeah I got robbed too, crooks.

Typical response. I have sent detailed explanations of the errors and yet “Lukas” sends these e mails out asking for more, almost as if it’s a “teaser” response.
Still Lukas I am done with this program. :v:

Log in on spotify website, push log out on all devices, try again in djay.

I guess the problem for the topic starter got fixed, because he did not return to the forum.

Hi guys,

we are sorry for the inconvenience caused. The christmas time is always a peak and we are doing our best to get back to you guys.
@Jeff Duer, @Mc Safety
Could you please tell us what problem you are facing, thank you in advance.

Thank you guys and if you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us.

Cheers,
Lukas E.

TELL ME ABOUY IT

sorry butDJ I totally missed the point

Hey djmagicmoments, buy an other program and get out this forum if you are not happy!