is it possible to use a djay pro with a pioneer ddj-sx2 and have pre-cueing ?everything else works but that feature
Posted 4 years ago
Lukas E, Official Rep
Hi there,
yes it is possible. After selecting the SX2 as pre cueing output in the mapping dialog window the controller should be set up.
If you are still not getting a pre cueing signal, please check if your pre cueing volume is set up right in the software (see attached screenshot) and at the controller (headphone volume, MIX/CUE knob...).
Cheers,
Lukas E.
yes it is possible. After selecting the SX2 as pre cueing output in the mapping dialog window the controller should be set up.
If you are still not getting a pre cueing signal, please check if your pre cueing volume is set up right in the software (see attached screenshot) and at the controller (headphone volume, MIX/CUE knob...).
Cheers,
Lukas E.
Lukas E, Official Rep
Are you able to reply here with resolution. I have tried all trouble shooting. It seems like others have an issue, could you publish a resolution pls to help many ppl with issue
I have this same problem. Have you found a solution?
Lukas E, Official Rep
Hi there,
can you please check if the controller is being used correctly as External Mixer controller?
You pre cue solely on the SX 2, are the SX 2 settings correct on your controllers?
If you have any questions or suggestions, or if you would like further information, please don't hesitate to contact us.
can you please check if the controller is being used correctly as External Mixer controller?
You pre cue solely on the SX 2, are the SX 2 settings correct on your controllers?
If you have any questions or suggestions, or if you would like further information, please don't hesitate to contact us.
Lukas - are there help guides to help folks set this up correctly? Or a video? The Preferences > Devices screen selection seems to be confusing for users to setup with their individual devices? Perhaps there's more contextual/wizard like setup like a Pendo/WalkMe tutorial that could be incorporated into the app? (that's a dream-big enhancement, heheheh)
I also have an SX2, but I'm relatively new to DJ-in so don't know for sure in/outs and how to set it for pre-cueing using the controller. I got it to work once and then when I started up my session a day later I forgot my settings in order to get the mic jack and the cue buttons above the fader to work when crossfader is middle and want-to-cue channel volume is all the way down.
An initial setup video would be nice for various controllers.
Thanks for all you do!
Best,
Derek
I also have an SX2, but I'm relatively new to DJ-in so don't know for sure in/outs and how to set it for pre-cueing using the controller. I got it to work once and then when I started up my session a day later I forgot my settings in order to get the mic jack and the cue buttons above the fader to work when crossfader is middle and want-to-cue channel volume is all the way down.
An initial setup video would be nice for various controllers.
Thanks for all you do!
Best,
Derek
Lukas E, Official Rep
I'm having the same issue, after two years of No problem at all.... Mac OS and DDJ-SX2, perfectly with Djay pro. Pre-cueing channels worked like a charm. Until today.
Now, I only have sound if I have the 'MASTER CUE' on. So usesless for now. And when I set the settings to pre-cue at channels 3-4 instead of 1-2 (as I used to) it gives me the pre cue sound in my left ear only ;)
I think i had the issue once before, but be restarting the program it disappeared. But now, I've been trying to solve it for hours - but nothing helped. Even re-installed the 1.06 firmware. :(( There are several complaints about this on the internet. Please look into it.
For all you folks: a temporary workaround is pre-cueing on your laptop, by selecting that for pre-cueing. So put your headphone in there. But that's not the best option as you cannot control it smoothly that way :(((
Now, I only have sound if I have the 'MASTER CUE' on. So usesless for now. And when I set the settings to pre-cue at channels 3-4 instead of 1-2 (as I used to) it gives me the pre cue sound in my left ear only ;)
I think i had the issue once before, but be restarting the program it disappeared. But now, I've been trying to solve it for hours - but nothing helped. Even re-installed the 1.06 firmware. :(( There are several complaints about this on the internet. Please look into it.
For all you folks: a temporary workaround is pre-cueing on your laptop, by selecting that for pre-cueing. So put your headphone in there. But that's not the best option as you cannot control it smoothly that way :(((
Lukas E, Official Rep
We are very sorry to hear that.
Can you record an exemplary video and send it to us via support@algoriddim.com?
Thank you in advance.
Can you record an exemplary video and send it to us via support@algoriddim.com?
Thank you in advance.
Have you found a way to fix this yet i am on trial and dont want to pay for the software til i can ore cue property thank you
Lukas E, Official Rep
i suggest you change your list of fully compatible controllers before someone brings a law suit against the company. the ddj sr2 does not precue under windows despite your website saying it does im fuming with you.
Lukas E, Official Rep
Hi guys
Terry, did you install the designated driver of the SR 2 you can find it here:
https://www.pioneerdj.com/en/support/...
If that did not help please contact us right away via suppport@algoriddim.com.
Also this thread is about using the SX 2.
Terry, did you install the designated driver of the SR 2 you can find it here:
https://www.pioneerdj.com/en/support/...
If that did not help please contact us right away via suppport@algoriddim.com.
Also this thread is about using the SX 2.
(Edited)
I cannot believe this issue has not been resolved for the Windows users, after all this time. I believe the issue is cause by DJay Pro lack of native ASIO support.
Take a look at this Terry, it may help: https://help.algoriddim.com/hc/en-us/articles/360014703472-How-to-bridge-djay-to-work-with-ASIO-powe...
Take a look at this Terry, it may help: https://help.algoriddim.com/hc/en-us/articles/360014703472-How-to-bridge-djay-to-work-with-ASIO-powe...
Yes I tryed the audio bridge but it is far from perfect. I'm currently trying to return the controller and get a refund from algoriddim.
just to conclude this without making a song and dance about it, support
admitted last night that the precueing does not work any longer with the
pioneer ddj sr2 and djpro for windows 10.
the main algorythm website has been changed to reflect my findings and persistance.
im now persueing a refund via microsoft store and have returned the ddj sr2.
for anyone reading this looking to get into djpro my advice is to do it via ios or a mac operating system favoringg the mac personally.
how ever as i am not a mac or ios person my journey ends here with djpro.
the main algorythm website has been changed to reflect my findings and persistance.
im now persueing a refund via microsoft store and have returned the ddj sr2.
for anyone reading this looking to get into djpro my advice is to do it via ios or a mac operating system favoringg the mac personally.
how ever as i am not a mac or ios person my journey ends here with djpro.
Lukas E, Official Rep
Hi Terry,
As stated on our Hardware site, the SR 2 Pre-cueing output via the controller is not supported, but headphones can be used via the PC’s built-in audio output.
Cheers
Lukas E.
As stated on our Hardware site, the SR 2 Pre-cueing output via the controller is not supported, but headphones can be used via the PC’s built-in audio output.
Cheers
Lukas E.
Owww, that's bad. Can't they (Algoriddim) solve it with an update? Never seen any update so far since I had Djay pro for a few years now.I'm not able to precue on a iMac with djay pro - although on my Macbook pro it works fine. That's also weird. A
Lukas E, Official Rep
Hi,
Which djay version and macOS version are you using exactly?
Cheers
Lukas E.
Which djay version and macOS version are you using exactly?
Cheers
Lukas E.