We are not supporting the XDJ 1000 MK 2 at the moment. I am sorry that you had to experience this, in general we recomment checking our hardware page prior to getting a controller: https://www.algoriddim.com/hardware
This is unfortunate to hear. You undoubtably lost respect from all those using XDJ 1000 mk2 decks. It’s a larger market than you think. I would highly suggest that the team go back to the drawing board on this one and put some work in to support the mk2. Sounds like a bad excuse to save money on R & D.