# 4 track NeuralMix option gone on iOS 27 / iPhone 18 Pro?

**URL:** <https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286>\
**Category:** Bug Reports\
**Tags:** iOS\
**Created:** [September 20, 2026, 9:47pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286 "2026-09-20T21:47:07Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![Chizzbizzle](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/c/2bfe46/32.png) [@Chizzbizzle](https://community.algoriddim.com/u/Chizzbizzle)\
**Post date:** [September 20, 2026, 9:47pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/1 "2026-09-20T21:47:07Z")

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**NOTE: Please use the search function above before posting to avoid creating duplicate topics.**

- Device model: iPhone 18 Pro Max
- Version of operating system: iOS 27
- Version of djay _(e.g. 5.1.2)_: 5.6.8
- Hardware/controllers used _(e.g. Reloop Mixon 8 Pro)_: n/a
- Hardware firmware version _(e.g. 1.0.1)_: n/a
- **Please consider sharing a short video or screenshots to help clarify your issue**

A) SUMMARY OF ISSUE:

- It seems like the 4 track option is gone (Drums, Bass, Harmonic, Vocals). Only 2 and 3 track options are there.

B) DETAILED STEPS TO REPRODUCE:

1. Open app. Open neuralmix.

C) EXPECTED RESULTS:

- Should be option to choose 4 tracks, but only 2-3 are present.

D) ACTUAL RESULTS:

- Only 2 or 3 track options show up.

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**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [September 21, 2026, 12:51am UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/2 "2026-09-21T00:51:06Z")

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Hi @Chizzbizzle, welcome to the Community! Thanks for the clear report and for including the screenshot.

Four stems should be there — the iOS manual lists two, three, and four stem options in that same dropdown, and I just checked on my iPhone 15 Pro Max running iOS 27.0 with djay 5.6.8, where all three options show up. Same OS, same build, different handset, so this looks device-specific rather than something broken in 5.6.8 or iOS 27 itself.

 ![IMG_2081](https://community-assets.algoriddim.com/original/3X/3/b/3be4d3f9dc40156496fe66335ad1843adbb932b2.jpeg)

Three things that would help me narrow it down:

1. Open **Settings \> Advanced** and tell me what Neural Mix quality level your iPhone reports.
2. Does the four stem option reappear after a full force quit and relaunch of djay? [Force restart iPhone - Apple Support (CA)](https://support.apple.com/en-ca/guide/iphone/iph8903c3ee6/ios)
3. Has four stems ever shown up on this particular iPhone, or has it been missing since you set the phone up?
4. Do you have an active djay Pro subscription?
5. What music source are you using (ex. Local mp3s, Tidal, Spotify, Beatport, etc.)?

Thanks!

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**Author:** ![LaidbackFred](https://community.algoriddim.com/user_avatar/community.algoriddim.com/laidbackfred/32/50_2.png) [@LaidbackFred](https://community.algoriddim.com/u/LaidbackFred)\
**Post date:** [September 21, 2026, 3:56pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/5 "2026-09-21T15:56:47Z")

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It is the same for me.

I’ve been posting TikTok videos, and don’t use my phone due to only 3 and not 4.

iPhone 14 Pro.

iOS 26.6.1

Djay 5.6.8

Apple Music. And local music. That’s it

 ![IMG_6013](https://community-assets.algoriddim.com/original/3X/1/6/167f2b1dfcb2a1317a0b8da8ddfdbb844b2f2b97.jpeg)

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**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [September 21, 2026, 4:04pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/6 "2026-09-21T16:04:03Z")

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Hi @LaidbackFred, is this a recent issue or have you been experiencing this since day 1 with your iPhone 14 Pro?

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**Author:** ![LaidbackFred](https://community.algoriddim.com/user_avatar/community.algoriddim.com/laidbackfred/32/50_2.png) [@LaidbackFred](https://community.algoriddim.com/u/LaidbackFred)\
**Post date:** [September 21, 2026, 4:05pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/7 "2026-09-21T16:05:07Z")

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Hey there @Slak_Jaw

As far as I remember.

It never had 4.

I just assumed it was limited on the phone.

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**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [September 21, 2026, 4:05pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/8 "2026-09-21T16:05:41Z")

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Okay thanks for confirming. Yes, I believe this is a device limitation and is only available on newer hardware.

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**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [September 21, 2026, 4:16pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/9 "2026-09-21T16:16:47Z")

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Hi again @Chizzbizzle, I have confirmed with engineering that there is an issue specific with iPhone 18. They are investigating further. I’ll share more news when I have it.

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**Author:** ![JasonSwizzle](https://community.algoriddim.com/user_avatar/community.algoriddim.com/jasonswizzle/32/3307_2.png) [@JasonSwizzle](https://community.algoriddim.com/u/JasonSwizzle)\
**Post date:** [October 4, 2026, 8:48pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/10 "2026-10-04T20:48:37Z")

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**NOTE: Please use the search function above before posting to avoid creating duplicate topics.**

- Device model _(e.g. 2020 iPad Air 4th Gen)_:
- Version of operating system _(e.g. macOS 14.4.1)_:
- Version of djay _(e.g. 5.1.2)_:
- Hardware/controllers used _(e.g. Reloop Mixon 8 Pro)_:
- Hardware firmware version _(e.g. 1.0.1)_:
- **Please consider sharing a short video or screenshots to help clarify your question**

YOUR QUESTION:

1. On iPhone 18 Pro Max running iOS 27.0.1 using DJay version 5.6.9, 4 track stem separation was reduced to 3 tracks.

2. I’m running the previous version on an iPhone 13 Pro Max running iOS 26.(something), and 4 tracks are available, and it’s running smoothly!

3. My question is… why the reduction? What gives, algo? 😢

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<div class="post-metadata">

**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [October 4, 2026, 9:36pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/11 "2026-10-04T21:36:03Z")

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Hi @JasonSwizzle, thanks for sharing. This is a known issue and I’ve merged your new topic with this existing one. Please see above for more details.

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**Author:** ![JasonSwizzle](https://community.algoriddim.com/user_avatar/community.algoriddim.com/jasonswizzle/32/3307_2.png) [@JasonSwizzle](https://community.algoriddim.com/u/JasonSwizzle)\
**Post date:** [October 5, 2026, 8:45am UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/12 "2026-10-05T08:45:29Z")

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Thank you for your help and attention to this matter!

Here is a video to confirm the problem.

iPhone 18 Pro Max (T-Mobile), iOS 27.0.1, Djay version 5.6.9

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<div class="post-metadata">

**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [October 5, 2026, 12:53pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/13 "2026-10-05T12:53:57Z")

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You’re welcome @JasonSwizzle, thanks for the video and additional details.

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**Author:** ![JasonSwizzle](https://community.algoriddim.com/user_avatar/community.algoriddim.com/jasonswizzle/32/3307_2.png) [@JasonSwizzle](https://community.algoriddim.com/u/JasonSwizzle)\
**Post date:** [October 9, 2026, 4:57pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/14 "2026-10-09T16:57:02Z")

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I did exactly what you suggested, and of course I have a pro subscription (I can’t function without Djay! I use it almost everyday)!

I’m still suck on 3! Going from 4 to 3 sucks, plus, now I found a stem slip mode bug!

“ya killin’ me, Smalls”! (Quote from the movie “The Sandlot”!

Here’s a video that shows both problems simultaneously:

JasonSwizzle

iPhone 18 Pro Max running iOS 27.0.1

Djay version 5.6.9

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**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [October 10, 2026, 7:22pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/15 "2026-10-10T19:22:55Z")

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Thanks for the follow up and additional info. Our team is aware of the issue and investigating further.

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<div class="post-metadata">

**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [October 16, 2026, 6:35pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/17 "2026-10-16T18:35:58Z")

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Engineering has identified the issue specifically with iPhone 18 and is working on a fix which should be included in an upcoming update (likely 5.6.10). Thanks!

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<div class="post-metadata">

**Author:** ![LaidbackFred](https://community.algoriddim.com/user_avatar/community.algoriddim.com/laidbackfred/32/50_2.png) [@LaidbackFred](https://community.algoriddim.com/u/LaidbackFred)\
**Post date:** [October 16, 2026, 11:37pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/19 "2026-10-16T23:37:10Z")

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Don’t forget about 14 Pro​🙏

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<div class="post-metadata">

**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\
**Post date:** [October 19, 2026, 3:36pm UTC](https://community.algoriddim.com/t/4-track-neuralmix-option-gone-on-ios-27-iphone-18-pro/43286/20 "2026-10-19T15:36:17Z")

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Hello everyone, djay 5.6.10 was released today and should address this issue. Thanks!
