jtawn
April 28, 2025, 6:15am
1
NOTE: Please use the search function above before posting to avoid creating duplicate topics.
Device model (e.g. 2020 iPad Air 4th Gen) : iPhone 13
Version of operating system (e.g. macOS 14.4.1) : 18.3.2.
Version of djay (e.g. 5.1.2) : 5.3.1
Hardware/controllers used (e.g. Reloop Mixon 8 Pro) : None
Summary of the issue:
Playlists not updating in app
How to reproduce the issue:
Hi @jtawn , are you talking about Apple Music Streaming or Local Music stored on device that you copied over using the Apple Music App?
jtawn
April 28, 2025, 4:28pm
4
Playlists I created not stored locally. It has worked fine up until Saturday
Try just resetting your device, logging out then logging back into Apple Music
2 Likes
jtawn
April 29, 2025, 5:15am
6
Have tried that and no luck
Hi again @jtawn , I checked with our engineering team on this and Apple Music Streaming can unfortunately sometimes be slow to update. Normally it should update after a couple of hours or so.
jtawn
April 29, 2025, 3:21pm
9
I have never had any issues before. Usually updates immediately. I have used this hundreds of times.
jtawn
April 29, 2025, 4:10pm
10
It’s also not working on desktop version in OS.
jtawn
April 30, 2025, 4:18pm
11
Has updated from a couple of days ago but seems like a very long delay.
Thanks for the update @jtawn . Most likely an issue with the Apple Music servers. Hopefully, it will return to normal soon.
jtawn
May 2, 2025, 6:35am
14
It’s taking about 36 hours to update. Which isn’t very helpful… what can we do?!
Hi @jtawn , thanks for the additional details. I believe this is up to the Apple Music servers and beyond our control, but I have asked our engineering team if there’s anything that can be done on our end to reduce this update time. I’ll report back when I have news. Thanks!
1 Like
jtawn
May 3, 2025, 9:27am
17
Strangely, deleting stuff updates immediately.
jtawn
May 5, 2025, 7:25am
18
It all seems to be OK now!
1 Like
Excellent! Thanks for the follow up @jtawn