Apple Music Not Updating?

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  • Device model (e.g. 2020 iPad Air 4th Gen): iPhone 13
  • Version of operating system (e.g. macOS 14.4.1): 18.3.2.
  • Version of djay (e.g. 5.1.2): 5.3.1
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): None

Summary of the issue:
Playlists not updating in app

How to reproduce the issue:

Hi @jtawn, are you talking about Apple Music Streaming or Local Music stored on device that you copied over using the Apple Music App?

Playlists I created not stored locally. It has worked fine up until Saturday

Try just resetting your device, logging out then logging back into Apple Music

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Have tried that and no luck

Hi again @jtawn, I checked with our engineering team on this and Apple Music Streaming can unfortunately sometimes be slow to update. Normally it should update after a couple of hours or so.

I have never had any issues before. Usually updates immediately. I have used this hundreds of times.

It’s also not working on desktop version in OS.

Has updated from a couple of days ago but seems like a very long delay.

Thanks for the update @jtawn. Most likely an issue with the Apple Music servers. Hopefully, it will return to normal soon.

It’s taking about 36 hours to update. Which isn’t very helpful… what can we do?!

Hi @jtawn, thanks for the additional details. I believe this is up to the Apple Music servers and beyond our control, but I have asked our engineering team if there’s anything that can be done on our end to reduce this update time. I’ll report back when I have news. Thanks!

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Strangely, deleting stuff updates immediately.

It all seems to be OK now!

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Excellent! Thanks for the follow up @jtawn