Audio Slowing with Hercules Impulse T7 (Windows 11 25H2)

Questions
1

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
  • Hardware firmware version (e.g. 1.0.1):
  • Please consider sharing a short video or screenshots to help clarify your question

YOUR QUESTION:

  1. Why would my audio be slowing when connecting my Impulse T7 to Djay pro? I had to reset my computer recently and had redownloaded Hercules Impulse drivers. My configuration and ASIO settings are setup correctly but my platers are moving significantly slow (when I click cue, the song plays at appropriate speed, but when platers move it slows down to a crawl). The issue isn’t related to tempo, and I’m at a loss on how to fix this problem. Any help would be appreciated.
2

A) Why not fill out the form you left blank at the top of your comment?
B) Why?
C) Did u browse here?

And searched in other similar topics regarding your controller? I read so many

4

Hi @Mac_Hebebrand, welcome to the Community! If you recently updated to Windows 11 25H2, please refer to this Help Center Article:

If this doesn’t solve your issue please provide more details about your setup. Thanks!

5

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!

7

This happens with controllers that have motorized platters, because djay pro uses a different algorithm than Serato or virtual DJ. I don’t have the T7, but I have the Pioneer REV7 and I had the same problem. The solution is to use the MIDI Script Fix.

link : Release WinRT MIDI 1.0 Timestamp Fix · microsoft/MIDI · GitHub

2 Likes
8

Thank you for the helpful comment man, resetting those ports fixed the issue for me. I appreciate it!

9

Thanks for sharing @djcanitamix.

Glad to hear that worked for you @Mac_Hebebrand

10

Hello everyone, we released a supplemental update to Windows djay 5.6.4 on April 10 which should fix the issue where MIDI controllers are not detected. We added a small workaround which should ensure that the Windows MIDI Service is started on app launch. I hope that helps!