Hi again @jpb83, does picking the “Keep Downloaded” option for the parent folder containing all your music make any difference?
all my icloud is set to keep downloaded, so i wouldn’t think it does no
Okay, thanks for confirming @jpb83
Hi again @jpb83, please collect a log output from Console.app on macOS while replicating the issue in djay. NOTE: Make sure your user profile has Administrator Privileges.
- Open Console.app: It’s located in Applications>Utilities or simply type Console in the Spotlight search.
- Set Up Console: In the sidebar, select your Mac under “Devices.” Click “Start” in the toolbar to stream logs in real-time.
- Replicate the Issue: Open djay and perform the actions that trigger the issue. Note the exact time of the issue. Once the issue is reproduced, click “Pause” in the toolbar to pause logging.
- Filter djay Logs: In the Console search bar, type “djay” to filter logs related to the djay software.
- Copy the Logs: Shift select the relevant log entries, the press Command (⌘) + C to copy the log text to the clipboard.
- Save the Logs to a Text File: Open the TextEdit App, create a new document, then press Command (⌘) + V to paste the Logs. Now go to File>Save and name it something like “djay_console_log.txt”.
- Share with Support: Upload the .txt file to your Google Drive/Dropbox, enable sharing permissions, then share a link to the file here.
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Thanks @jpb83, I’ll pass this onto engineering for review…
I have discovered a workaround for this, which will probably also give a lot of insight into the problem. If the new tracks are first dropped into djay via the all music playlist at the top, they can all be played instantly. if they are dropped directly into any other list, they will have the issue of not being able to be played or analysed until after djay is rebooted.
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That’s great to hear @jpb83. Thanks for sharing. I will pass this onto engineering as well.
