# Connecting issues: Hercules Controller with djay (Windows) **URL:** \ **Category:** DJ Hardware\ **Tags:** Windows\ **Created:** [November 5, 2023, 6:44pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284 "2023-11-05T18:44:23Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 5, 2023, 6:44pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/1 "2023-11-05T18:44:24Z")
Hey guys, I’m using a Hercules Inpulse 200 MK2 together with the djay software for Windows. It says on the algoriddim website that it should just be plug and play…when I connect it the software does recognize the controller but in the end I cannot control anything with it. The troubleshooting guide does not help at all. Do I have to set up every button and control separately now? I thought the software would recognize the device and automatically transfer all signals to the system… Any ideas or help? Thank you, best, Tian ---
**Author:** ![Michael\_Wisniewski](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/m/a88e4f/32.png) [@Michael\_Wisniewski](https://community.algoriddim.com/u/Michael_Wisniewski)\ **Post date:** [November 6, 2023, 12:33pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/2 "2023-11-06T12:33:17Z")
**Windows ASIO Driver for the Inpulse 200 MK2** : > **[DJControl Inpulse 200 MK2 - Hercules - Support website](https://support.hercules.com/en/product/djcontrolinpulse200mk2-en/)** Install the Windows ASIO driver for the Inpulse 200 MK2. I had to do the same for the Hercules Starlight controller. **Notes** : - In contrast, the DDJ-FLX4 was plug-and-play, automatically detected by Windows and djay Pro. ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 1:54pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/3 "2023-11-06T13:54:26Z")
Hi Michael, I did install it - but it still does not work. Do I have to load it into the djay software or access it somehow? I just uninstalled it and installed it again… djay still doesn’t recognize the controls. Best, Tian ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 6, 2023, 3:35pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/5 "2023-11-06T15:35:07Z")
@Tian 1. Do you have the latest Windows version of djay Pro? [djay Pro - Official app in the Microsoft Store](https://apps.microsoft.com/detail/djay-pro/9P9RB7ZF49XK?hl=en-US&gl=US) 2. Have you tried connecting to your Windows laptop with a different USB cable? 3. Can you please provide a screen shot of your **Settings\>MIDI** page and the **Configure** page? ![image](https://community-assets.algoriddim.com/original/2X/2/22a25849a2b06e644a826def8e3e95836dd968b0.png) ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 3:55pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/6 "2023-11-06T15:55:01Z")
Thank you for your help. 1. I just downloaded and installed it yesterday. 2. My controller has a build-in USB cable, I cannot try another one. Other devices, e.g. a card reader or external harddrive, work normally. 3. This view (the configuration set up with every control) is completely empty. I can send a screenshot of it in approx. 2h. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 6, 2023, 4:09pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/7 "2023-11-06T16:09:26Z")
You’re welcome. Noted regarding the built-in USB cable. I’ve never used that controller so I didn’t realize it had a hardwired USB cable - most controllers are not configured this way. Can you confirm that the controller powers up and the various buttons are illuminated when connected to the laptop? ![image](https://community-assets.algoriddim.com/original/2X/c/c079925f62fc5cb9113ef0d6300571cc1b421c65.jpeg) ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 4:10pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/8 "2023-11-06T16:10:56Z")
Yes, everything lights up. The sound also goes through it. ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 4:42pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/9 "2023-11-06T16:42:23Z")
…everything lights up, but no reaction when I use the controls. Here are the screenshots: ![image](https://community-assets.algoriddim.com/original/2X/9/930516a747624524eb2b9f5918dbea2faefefa6a.png) ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 4:43pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/10 "2023-11-06T16:43:00Z")
![image](https://community-assets.algoriddim.com/original/2X/7/700d1b8fa2556309b6811b23c0563e118eedac8c.png) ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 6, 2023, 4:53pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/11 "2023-11-06T16:53:30Z")
@Tian thanks for the screen shots. From the **MIDI Configuration** drop down menu, please select the MIDI Mapping that contains **(built-in)** at the end of the controller name. ![image](https://community-assets.algoriddim.com/original/2X/6/6e8ea5125055291d3bdc199b08fe1c0da8ea92c9.png) ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 5:04pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/12 "2023-11-06T17:04:12Z")
I only have this one option: ![image](https://community-assets.algoriddim.com/original/2X/b/ba9f1a88a764679b00a998aaf3533d109d1df278.png) ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 6, 2023, 5:10pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/13 "2023-11-06T17:10:36Z")
Okay, that’s the source of the problem then. There should be a MIDI Mapping with **(built-in)** in the name. I would try uninstalling djay Pro from your Windows laptop, restarting your computer, downloading the latest version from the Microsoft App store and reinstalling it. ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 5:23pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/14 "2023-11-06T17:23:41Z")
I uninstalled it, restarted the computer, downloaded it again from the Microsoft store, installed it… The only thing that changed now is that the configuration set up is not empty anymore… I mean the controls are there but all associated to DECK 1 and with no Actions: ![image](https://community-assets.algoriddim.com/original/2X/6/6486180a9443aa4885f262c28e91bfd323930e77.png) ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 6, 2023, 5:41pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/15 "2023-11-06T17:41:30Z")
Well that is very unusual. I’m going to report this to the dev team to see if we can figure out what’s going on. Can you please also submit a support ticket from within djay Pro? Go to **Settings\>Contact Support**. Thanks! ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 6, 2023, 5:46pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/16 "2023-11-06T17:46:11Z")
Thank you. I did that already, but didn’t get any reaction. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 6, 2023, 6:00pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/17 "2023-11-06T18:00:01Z")
You’re welcome. Thanks for submitting the ticket. I’ve also pushed it internally. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 13, 2023, 10:30pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/18 "2023-11-13T22:30:12Z")
Hi @Tian, I just wanted to follow up and see if you’re still having this issue. Thanks. ---
**Author:** ![Tian](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/t/ee7513/32.png) [@Tian](https://community.algoriddim.com/u/Tian)\ **Post date:** [November 13, 2023, 11:39pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/19 "2023-11-13T23:39:18Z")
Hi Slak\_Jaw, thanks for getting back. Yes, I do. And still no reaction from customer service. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 14, 2023, 12:12pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/20 "2023-11-14T12:12:19Z")
Hi @Tian, thanks for the quick response and update. I’ll push this again with the support team. Sorry for the delay. Our team is very busy catching up on questions related to the recent djay Pro Windows release. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [November 14, 2023, 4:20pm UTC](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284/21 "2023-11-14T16:20:14Z")
Hi again @Tian. I’m not sure how I missed this in your original post, but the **MK2** version of the Hercules DJControl Inpulse 200 is not currently supported by djay Pro on Windows. This explains why there is no MIDI Mapping file for it. > **[DJ Controllers, DJ Mixers and other DJ Accessories | Algoriddim](https://www.algoriddim.com/hardware#win)** > > Algoriddim has partnered with world leading DJ manufacturers to create a wide range of premium DJ controllers, DJ mixers and accessories designed to perfectly integrate with Algoriddim’s award-winning DJ apps. There is already a thread to add support for this controller so you can go cast your Vote below. > [@Add support for Hercules DJControl Inpulse 200 MK2 djay for iOS](https://community.algoriddim.com/t/add-support-for-hercules-djcontrol-inpulse-200-mk2-djay-for-ios/21646): > > Vote for add support for Hercules DJControl Inpulse 200 MK2 on the djay app for iOS. In the meantime, you can have a go at MIDI Mapping it yourself. The process is actually quite straight forward if you have the time. [https://help.algoriddim.com/hc/en-us/articles/360014911931-How-do-I-configure-a-MIDI-controller-using-MIDI-Learn-on-djay-Pro-for-Windows-](https://help.algoriddim.com/hc/en-us/articles/360014911931-How-do-I-configure-a-MIDI-controller-using-MIDI-Learn-on-djay-Pro-for-Windows-) [Next page](https://community.algoriddim.com/t/connecting-issues-hercules-controller-with-djay-windows/22284.md?page=2)