Crashes even after deleted and reinstalled.

All of sudden (last hour) it wont allow me to use anything in djay. It crashes seconds after opening…even with deleting and reinstalling. And this is on a macbook pro that was recently wiped clean with nothing on it.

And my mac had to be wiped because djay pro caused a problem where no program would open.

Hi there,

we are very sorry for any inconvenience caused. It would be great if you could send us a crash report of this problem via mail.

Every crash report can be displayed by…

  1. going to the “Spotlight Search”
  2. opening the “console”
  3. selecting “User Diagnostic Reports” in the left menu

Now please look for an entry with “…algoriddim…” in the name which is dated to a crash you had to experience by opening djay pro.

It would help us a lot if you copy the displayed text and send it to support@algoriddim.com.

Thank you very much and we will do our best to help you as fast as possible.

Cheers,
Lukas E.