Cue points misaligned between djay pro for mac and djay pro for ipad

Please respond to this problem or i request a full refund for all products including fx packages.

Your recent upgrades have made djay2, djay pro for ipad and djay pro for mac completely unusable.

Hi Dj Stub,

we are very sorry for the inconvenience!
Please make sure you are using the same Apple Id with your iPad and your MacBook because the Cue points are synchronised via the Apple Id.
If this isn’t helping, please don’t hesitate to contact our support right away: 

Best regards,
Lukas E