# DDJ-REV5 the crossfader appears to be not functioning properly **URL:** \ **Category:** Questions\ **Tags:** macOS\ **Created:** [October 7, 2024, 11:55am UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146 "2024-10-07T11:55:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 7, 2024, 11:55am UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/1 "2024-10-07T11:55:17Z")
Hardware/controller: I mostly use DDJ-REV5 Firmware: is up to date, I have the latest version 1.01 I am using MacOS: Monterey, version 12.7.6 MacBook Pro (2021) Chep Apple M1 Pro I mostly use : Algoriddim djay PRO version 5.2.4. Problem: The cross fader on the Pioneer DDJ REV5 is not functioning correctly when I move it slowly from the right to the left and when I move it slowly from the left into the right. Crossfader works but is jerking on the screen (graphic) and the audio then jerks too. Auto transition work well . If I edit mapping so a volume fader functions as the crossfader it then shows as a smooth motion and functions correctly. I sent the unit back to Pioneer and they acknowledged this issue and they replaced the crossfader and swapped the main PCB but this did not make difference. Pioneer sent back the unit and said that the REV5 is designed to work with Rekordbox and Serato and while it can be used with any DJ software the accuracy and reliability can not be guaranteed… Pioneer judge this not to be a hardware fault. is any one having this problem? ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [October 7, 2024, 1:10pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/3 "2024-10-07T13:10:54Z")
Hi @shahin, please navigate to the djay **Settings\>MIDI devices** and make sure **Crossfader Cutting Mode** is disabled. ![IMG_7367](https://community-assets.algoriddim.com/original/2X/a/a4affe28daf70818197b152984a7aecbaa04d38c.jpeg) ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 8, 2024, 3:36pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/5 "2024-10-08T15:36:34Z")
Hi Slak Jaw. Thanks for the above suggestion. However this did not solve the problem. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [October 8, 2024, 4:09pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/6 "2024-10-08T16:09:54Z")
You’re welcome @shahin. Can you please try to capture a video of the issue, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? Thanks! ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 8, 2024, 6:08pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/7 "2024-10-08T18:08:46Z")
Gi again here is the video link : [IMG\_0736.MOV - Google Drive](https://drive.google.com/file/d/1twlmnqF-ednvsE67QEfoxDO-MyXxSJ-r/view?usp=share_link) ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [October 14, 2024, 5:17pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/8 "2024-10-14T17:17:26Z")
Hi @shahin, thanks for the video. This is very helpful. Do you experience the same behavior with Rekordbox and Serato? ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 14, 2024, 5:24pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/9 "2024-10-14T17:24:21Z")
Hi there, have you gone into the rev utility manager? You can adjust it. ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 14, 2024, 7:12pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/10 "2024-10-14T19:12:07Z")
Hi Slak Jaw. I experience the sam problem with Serato and and Virtual DJ. There is no a visual representation of the cross fader within Rekordbox software so I could not tell . .Please see attached video link which you can see it is still doing the fault within Serato [IMG\_0737.MOV - Google Drive](https://drive.google.com/file/d/1bb4yuAHz_RABpBcYLfBWniW71PxWJ24j/view?usp=sharing) ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 14, 2024, 7:26pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/11 "2024-10-14T19:26:06Z")
See my question. Have you checked the utility manager for Rev5 as you can change the position of Crossfader and tweak it. ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 14, 2024, 7:32pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/12 "2024-10-14T19:32:52Z")
Could you please send me an example with a picture of the utility Manager and how can I adjust this . Please note that I am using laptop not iPad . ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 14, 2024, 8:09pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/13 "2024-10-14T20:09:34Z")
Download utility manager from here > **[Download firmware or software for DDJ-REV5 - Pioneer DJ - Global](https://www.pioneerdj.com/en/support/software/controller/ddj-rev5/)** > > Keep your product up to date with the latest software and firmware downloads. Pioneer DJ DDJ-REV5, Scratch-style 2-channel performance DJ controller Connect to MacBook. Change cross fader settings until it’s right for you. Try all the to zero first - far left Also check the Manuel for other cool settings by pressing back button. For example you can change to split cue. Go to page 120. [https://docs.pioneerdj.com/manuals/DDJ\_REV5\_DRI1872A\_manual/?page=120](https://docs.pioneerdj.com/manuals/DDJ_REV5_DRI1872A_manual/?page=120) ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 14, 2024, 8:36pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/14 "2024-10-14T20:36:46Z")
Hi Dysfunk and thanks for this. Please refer to the details of my post at the top my Firmware is up to date. I do not use Rekordbox . I will check the Rev 5 manual as you suggested and see if it will solve the problem ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 14, 2024, 9:47pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/15 "2024-10-14T21:47:53Z")
Hi there, if you look you will see the utility in drivers section. ![IMG_8197](https://community-assets.algoriddim.com/original/2X/7/7ab0d893272aa4c9b93ea4eae0e6f08d49426278.png) This has settings you can change within the hardware such as cross fader and direction of it. Read the Manuel it will help. ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 15, 2024, 11:09am UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/16 "2024-10-15T11:09:43Z")
Hi Dydfunk DJ . As I stated above my firmware is up to date, I have the latest version 1.01 which was released in Feb 2024. I have been through the prossess of adjusting and change the position of Crossfader within both Serato and Djay Pro without success and before I sent the unit to Pioneer engineer who also made the several tests before they changed the physical crossfader on the unit . I mainly use Djay Pro and hardly use Rekordbox or Serato so page 120 of Rev5 Manual is about Rekordbox software. ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 15, 2024, 11:52am UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/17 "2024-10-15T11:52:18Z")
I really don’t know what else to say to you. I use djay pro with Rev 5 and have download the utility manager in order to change some settings in Rev 5 which has nothing to do with Rekordbox or firmware. It’s independent settings you can apply to Rev 5 regardless of what software you use. I’ve changed some settings myself. I also had some issues with Crossfader with Crossfader effects. Defo made a difference for me. You can either accept what I’m saying or continue to believe it only applies to firmware and Rekordbox. I’ve tried to help you all I can. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [October 15, 2024, 2:42pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/18 "2024-10-15T14:42:04Z")
> [@shahin](#): > > Hi Slak Jaw. I experience the sam problem with Serato and and Virtual DJ. There is no a visual representation of the cross fader within Rekordbox software so I could not tell . .Please see attached video link which you can see it is still doing the fault within Serato [IMG\_0737.MOV - Google Drive](https://drive.google.com/file/d/1bb4yuAHz_RABpBcYLfBWniW71PxWJ24j/view?usp=sharing) Hi @shahin, thanks for confirming and sharing the video. This is very helpful. Given that this happens with Serato and VDJ as well means that this is most likely an issue with the hardware or hardware settings as @Dysfunk_DJ has shared above. ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 15, 2024, 4:37pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/20 "2024-10-15T16:37:17Z")
Hi Dysfunk DJ. Thanks for your support and I value your contribution and information. … I have the DDJ-REV5 SETTING UTILITY within my system and since I bought the DDJ Rev5, please see the attached picutures [https://drive.google.com/file/d/1\_SnzHOKgReygtNpqwQiJxOcXTWJh6coh/view?usp=sharing](https://drive.google.com/file/d/1_SnzHOKgReygtNpqwQiJxOcXTWJh6coh/view?usp=sharing) . I hope I understood you. Also see this link [https://drive.google.com/file/d/1USX-A2SvGeermaJkFGMACN3jZSLqiv1A/view?usp=sharing](https://drive.google.com/file/d/1USX-A2SvGeermaJkFGMACN3jZSLqiv1A/view?usp=sharing) ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 15, 2024, 4:53pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/21 "2024-10-15T16:53:46Z")
It’s saying I need permission to open. This is the utility. ![IMG_8199](https://community-assets.algoriddim.com/original/2X/0/0c1ba622a82ea44074556df873071e6483c7331a.jpeg) If you press on button at back and hold back button it will take you into settings. You don’t need any device attached to do that. You will need Manuel though from page 120 to know what they are. ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [October 15, 2024, 4:55pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/22 "2024-10-15T16:55:13Z")
![IMG_8200](https://community-assets.algoriddim.com/original/2X/9/9d2833ade049e6857671650cdc608ef765e4ab6d.jpeg) With utility you will need your Mac attached and as you can see there are Crossfader settings. Not sure it will help with jerky cross fader but will help to centre it better. ---
**Author:** ![shahin](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@shahin](https://community.algoriddim.com/u/shahin)\ **Post date:** [October 15, 2024, 5:11pm UTC](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146/23 "2024-10-15T17:11:10Z")
Thanks. Yes this is the DDJ-REV5 SETTING UTILITY I have . I have made several attempts to adjust this setting (between 0 to 7) but it did not help my jerking crossfader. [Next page](https://community.algoriddim.com/t/ddj-rev5-the-crossfader-appears-to-be-not-functioning-properly/31146.md?page=2)