# DJ Pro 2.2.5 crashes on launch after update **URL:** \ **Category:** Bug Reports\ **Tags:** macOS\ **Created:** [September 14, 2020, 1:52pm UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820 "2020-09-14T13:52:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Jens\_T](https://community.algoriddim.com/letter_avatar_proxy/v4/letter/j/50afbb/32.png) [@Jens\_T](https://community.algoriddim.com/u/Jens_T)\ **Post date:** [September 14, 2020, 1:52pm UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820/1 "2020-09-14T13:52:50Z")
After updating to version 2.2.5 from the Mac App Store, the app crashes right on launch on my Mac Pro with Mac OS 10.13.6. It doesn’t even get to the application window. The previous version worked fine. > Process: djay Pro 2 [27783] > Path: /Applications/djay Pro 2.app/Contents/MacOS/djay Pro 2 > Identifier: com.algoriddim.djay-pro-2-mac > Version: 2.2.5 (37505) > App Item ID: 1302002064 > App External ID: 837526684 > Code Type: X86-64 (Native) > Parent Process: ??? [1] > Responsible: djay Pro 2 [27783] > User ID: 501 > > Date/Time: 2020-09-14 15:49:14.121 +0200 > OS Version: Mac OS X 10.13.6 (17G14019) > Report Version: 12 > Anonymous UUID: 459EE042-87C6-24CA-5F05-8C662144A5CF > > Sleep/Wake UUID: 71AF6E41-2EC6-4F79-83B7-BFFF3ED5451F > > Time Awake Since Boot: 620000 seconds > Time Since Wake: 1000 seconds > > System Integrity Protection: enabled > > Crashed Thread: 0 Dispatch queue: com.apple.main-thread > > Exception Type: EXC\_CRASH (SIGABRT) > Exception Codes: 0x0000000000000000, 0x0000000000000000 > Exception Note: EXC\_CORPSE\_NOTIFY > > Application Specific Information: > abort() called > > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread > 0 libsystem\_kernel.dylib 0x00007fff5f71ab66 \_\_pthread\_kill + 10 > 1 libsystem\_pthread.dylib 0x00007fff5f8e5080 pthread\_kill + 333 > 2 libsystem\_c.dylib 0x00007fff5f6761ae abort + 127 > 3 com.algoriddim.djay-pro-2-mac 0x000000010aa6509b 0x10a339000 + 7520411 > 4 com.apple.CoreFoundation 0x00007fff376c56c2 \_\_handleUncaughtException + 770 > 5 libobjc.A.dylib 0x00007fff5e9b1a41 \_objc\_terminate() + 91 > 6 com.algoriddim.djay-pro-2-mac 0x000000010aa57101 0x10a339000 + 7463169 > 7 libc++abi.dylib 0x00007fff5d58c7c9 std::\_\_terminate(void (\*)()) + 8 > 8 libc++abi.dylib 0x00007fff5d58c843 std::terminate() + 51 > 9 libdispatch.dylib 0x00007fff5f590dcc \_dispatch\_client\_callout + 28 > 10 libdispatch.dylib 0x00007fff5f59c395 \_dispatch\_main\_queue\_callback\_4CF + 1148 > 11 com.apple.CoreFoundation 0x00007fff375edc69 **CFRUNLOOP\_IS\_SERVICING\_THE\_MAIN\_DISPATCH\_QUEUE** + 9 > 12 com.apple.CoreFoundation 0x00007fff375b043a \_\_CFRunLoopRun + 2586 > 13 com.apple.CoreFoundation 0x00007fff375af787 CFRunLoopRunSpecific + 487 > 14 com.apple.HIToolbox 0x00007fff3688fd96 RunCurrentEventLoopInMode + 286 > 15 com.apple.HIToolbox 0x00007fff3688fb06 ReceiveNextEventCommon + 613 > 16 com.apple.HIToolbox 0x00007fff3688f884 \_BlockUntilNextEventMatchingListInModeWithFilter + 64 > 17 com.apple.AppKit 0x00007fff34b3ca3b \_DPSNextEvent + 2085 > 18 com.apple.AppKit 0x00007fff352d2e34 -[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 > 19 com.apple.AppKit 0x00007fff34b3184d -[NSApplication run] + 764 > 20 com.apple.AppKit 0x00007fff34b00a3a NSApplicationMain + 804 > 21 libdyld.dylib 0x00007fff5f5ca015 start + 1 ---
**Author:** ![awgneo](https://community.algoriddim.com/user_avatar/community.algoriddim.com/awgneo/32/418_2.png) [@awgneo](https://community.algoriddim.com/u/awgneo)\ **Post date:** [September 30, 2020, 6:39am UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820/2 "2020-09-30T06:39:33Z")
I am having this issue as well with 2.2.6. Fully removing the app and all associated files using AppCleaner does not resolve the issue. ---
**Author:** ![awgneo](https://community.algoriddim.com/user_avatar/community.algoriddim.com/awgneo/32/418_2.png) [@awgneo](https://community.algoriddim.com/u/awgneo)\ **Post date:** [September 30, 2020, 6:41am UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820/3 "2020-09-30T06:41:29Z")
Process: djay Pro 2 [20569] Path: /Applications/djay Pro 2.app/Contents/MacOS/djay Pro 2 Identifier: com.algoriddim.djay-pro-2-mac Version: 2.2.6 (37513) App Item ID: 1302002064 App External ID: 837815253 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: djay Pro 2 [20569] User ID: 501 Date/Time: 2020-09-30 02:40:32.890 -0400 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Bridge OS Version: 4.6 (17P6610) Anonymous UUID: FFA46BE4-54CE-4707-2F6E-8C8A4FEE4689 Sleep/Wake UUID: E3489007-9190-40A0-ACD2-22EB7E7DA916 Time Awake Since Boot: 79000 seconds Time Since Wake: 12000 seconds System Integrity Protection: disabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC\_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC\_CORPSE\_NOTIFY Application Specific Information: abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem\_kernel.dylib 0x00007fff689b633a \_\_pthread\_kill + 10 1 libsystem\_pthread.dylib 0x00007fff68a72e60 pthread\_kill + 430 2 libsystem\_c.dylib 0x00007fff6893d808 abort + 120 3 com.algoriddim.djay-pro-2-mac 0x0000000100ea6cfb 0x100774000 + 7548155 4 com.apple.CoreFoundation 0x00007fff2e8f393c \_\_handleUncaughtException + 726 5 libobjc.A.dylib 0x00007fff676c85a3 \_objc\_terminate() + 90 6 com.algoriddim.djay-pro-2-mac 0x0000000100e98d61 0x100774000 + 7490913 7 libc++abi.dylib 0x00007fff65b9b887 std::\_\_terminate(void (\*)()) + 8 8 libc++abi.dylib 0x00007fff65b9b829 std::terminate() + 41 9 libdispatch.dylib 0x00007fff6881566c \_dispatch\_client\_callout + 28 10 libdispatch.dylib 0x00007fff68820cab \_dispatch\_main\_queue\_callback\_4CF + 936 11 com.apple.CoreFoundation 0x00007fff2e83de81 **CFRUNLOOP\_IS\_SERVICING\_THE\_MAIN\_DISPATCH\_QUEUE** + 9 12 com.apple.CoreFoundation 0x00007fff2e7fdc87 \_\_CFRunLoopRun + 2028 13 com.apple.CoreFoundation 0x00007fff2e7fce3e CFRunLoopRunSpecific + 462 14 com.apple.HIToolbox 0x00007fff2d429abd RunCurrentEventLoopInMode + 292 15 com.apple.HIToolbox 0x00007fff2d4297d5 ReceiveNextEventCommon + 584 16 com.apple.HIToolbox 0x00007fff2d429579 \_BlockUntilNextEventMatchingListInModeWithFilter + 64 17 com.apple.AppKit 0x00007fff2ba6f039 \_DPSNextEvent + 883 18 com.apple.AppKit 0x00007fff2ba6d880 -[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352 19 com.apple.AppKit 0x00007fff2ba5f58e -[NSApplication run] + 658 20 com.apple.AppKit 0x00007fff2ba31396 NSApplicationMain + 777 21 libdyld.dylib 0x00007fff6886ecc9 start + 1 Thread 1: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 2: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 3: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 4: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 5: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 6: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 7: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 8: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 9: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 10: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 11: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 12: 0 libsystem\_pthread.dylib 0x00007fff68a6eb68 start\_wqthread + 0 Thread 13: 0 libsystem\_kernel.dylib 0x00007fff689afdfa mach\_msg\_trap + 10 1 libsystem\_kernel.dylib 0x00007fff689b0170 mach\_msg + 60 2 com.algoriddim.djay-pro-2-mac 0x0000000100eb559e 0x100774000 + 7607710 3 libsystem\_pthread.dylib 0x00007fff68a73109 \_pthread\_start + 148 4 libsystem\_pthread.dylib 0x00007fff68a6eb8b thread\_start + 15 Thread 14:: com.apple.NSEventThread 0 libsystem\_kernel.dylib 0x00007fff689afdfa mach\_msg\_trap + 10 1 libsystem\_kernel.dylib 0x00007fff689b0170 mach\_msg + 60 2 com.apple.CoreFoundation 0x00007fff2e7feef5 \_\_CFRunLoopServiceMachPort + 247 3 com.apple.CoreFoundation 0x00007fff2e7fd9c2 \_\_CFRunLoopRun + 1319 4 com.apple.CoreFoundation 0x00007fff2e7fce3e CFRunLoopRunSpecific + 462 5 com.apple.AppKit 0x00007fff2bc10954 \_NSEventThread + 132 6 libsystem\_pthread.dylib 0x00007fff68a73109 \_pthread\_start + 148 7 libsystem\_pthread.dylib 0x00007fff68a6eb8b thread\_start + 15 Thread 15:: com.apple.NSURLConnectionLoader 0 libsystem\_kernel.dylib 0x00007fff689afdfa mach\_msg\_trap + 10 1 libsystem\_kernel.dylib 0x00007fff689b0170 mach\_msg + 60 2 com.apple.CoreFoundation 0x00007fff2e7feef5 \_\_CFRunLoopServiceMachPort + 247 3 com.apple.CoreFoundation 0x00007fff2e7fd9c2 \_\_CFRunLoopRun + 1319 4 com.apple.CoreFoundation 0x00007fff2e7fce3e CFRunLoopRunSpecific + 462 5 com.apple.CFNetwork 0x00007fff2d034e32 0x7fff2cfea000 + 306738 6 com.apple.Foundation 0x00007fff30e907a2 **NSThread\_\_start** + 1064 7 libsystem\_pthread.dylib 0x00007fff68a73109 \_pthread\_start + 148 8 libsystem\_pthread.dylib 0x00007fff68a6eb8b thread\_start + 15 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000103f0bdc0 rcx: 0x00007ffeef489f28 rdx: 0x0000000000000000 rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffeef489f50 rsp: 0x00007ffeef489f28 r8: 0x0000000000000010 r9: 0x00007ffeef489d70 r10: 0x0000000103f0bdc0 r11: 0x0000000000000246 r12: 0x0000000000000307 r13: 0x0000600002ecfaa0 r14: 0x0000000000000006 r15: 0x0000000000000016 rip: 0x00007fff689b633a rfl: 0x0000000000000246 cr2: 0x000000010648b004 Logical CPU: 0 Error Code: 0x020000b8 Trap Number: 133 ---
**Author:** ![Emily](https://community.algoriddim.com/user_avatar/community.algoriddim.com/emily/32/2627_2.png) [@Emily](https://community.algoriddim.com/u/Emily)\ **Post date:** [October 6, 2020, 8:17am UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820/5 "2020-10-06T08:17:09Z")
Hi @Jens_T and @awgneo, Thanks so much for reporting this issue and for sending the crash logs over. Our Development Team is taking a look into this issue. Could you both please send over the following djay db file from your Mac to help in our team’s investigation: ~/Music/djay Pro 2/djay Media Library.djayMediaLibrary Thanks in advance for your assistance and patience while we troubleshoot this. Hope to hear from you soon! ---
**Author:** ![Ian\_Macdonald](https://community.algoriddim.com/user_avatar/community.algoriddim.com/ian_macdonald/32/853_2.png) [@Ian\_Macdonald](https://community.algoriddim.com/u/Ian_Macdonald)\ **Post date:** [January 3, 2021, 11:21am UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820/6 "2021-01-03T11:21:00Z")
I am also finding that Djay Pro crashes within seconds of logging in. It seems to happen quicker when accessing my icloud library, but happens even if playing tracks from my default Music folder. I have tried reinstalling itunes, can’t seem to find a software update button on the App or an update option on the website. Its getting to the point where I might start looking for alternative software, any help appreciated as I don’t want to have to do that. Thanks, Ian ---
**Author:** ![system](https://community-assets.algoriddim.com/original/1X/12708751d75e1f1f991dd837f457a420f9b47c93.svg) [@system](https://community.algoriddim.com/u/system)\ **Post date:** [January 3, 2022, 11:21am UTC](https://community.algoriddim.com/t/dj-pro-2-2-5-crashes-on-launch-after-update/11820/7 "2022-01-03T11:21:03Z")
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.