Djay 2 on Iphone will not connect to Spotify via Facebook Login

My Djay 2 app on Iphone will not connect to Spotify via the Facebook Login route. I have Premium on Spotify, and an Iphone 6S. I updated the IOS and still had issues. Enabled all Cookies, nothing. I gives the error

Log in Failed
The operation couldn’t be completed.
(NSURLErrorDomain error -999.)

The app has been broken like this for almost two and a half months now. Spotify is the only reason I use this app anymore and without it I will be looking for a refund.

Yes I tried that but it did not work. I’ll just wait for an official fix

Hi guys,

thank you for sharing your issues.

We are investigating the problem and it would be very helpful if you all can tell us…

  1. your location.
  2. your djay version
  3. your device.
  4. your operating system version.
  5. if logging into Spotify via Safari and then trying to log into Spotify via djay 2 is helping.

Also any further investigations are really helping.
We are sorry that this problem occurred and are doing our best in order to fix it as fast as possible.

Lukas E.

Hi guys, 

as Adrian Bradley said, here is a work around which should do the trick.

Please follow these steps:

  1. login to Spotify at
  2. select “Set device password”
  3. set a password
  4. use the given username and the password to login to Spotify within djay (do not select login via Facebook)

Let me know if this is working for you.

Lukas E.

Hi Rafael, 

have you tried the work around i pointed out earlier?

If you’re unable to set up a device password through your accounts overview page, it’s possible to do it within Facebook. The below steps should help:

Head to

Select Security

Select App Passwords

Click Generate App Password

Enter your current Facebook password and click Submit

Enter Spotify, and Facebook will automatically generate a password for you. You can use this with your Facebook email address to log in to Spotify on any device

Hope this is helping, we are doing our best in order to provide a general fix as fast as possible.

Thank you all for your understanding.

Lukas E.

Hi Stacy Basso,

we are sorry to hear that. Please be assured that a fix is on its way.

If the above workaround is not working, please try to connect to your local Wifi and log in to Facebook with Safari.

After that try to log in to Spotify in djay.

Hope this is helping.

Cheers,Lukas E.

Hi RyanZ,

we are sorry to hear that, please be assured that we are testing the fix at our testing office and will provide it as fast as possible. 
Have you tried to log in to Facebook in your Safari Browser while being connected to Wifi, not your mobile internet connection?

Cheers,Lukas E.

Really want a Resolution to this issue.

Any Help on this Problem?

Modesto, CA
DJay 2.8.2
iPhone 6s
iOS 9.3.2

And no that didnt help at all.

Also before i updated my iOS i still had issues connecting.

Still nothing?

I just got the app and am having the exact same problem.

Djay 2.8.2
iPhone 6s
New York, New York

This is literally the only reason I bought this app and its not working. If they cant fix it they should really offer refunds.

yep same problem this needs to be solved or i also want a refund

Same as above

I got the same issue

Los Angeles, CA.
Latest version of Djay 2 - 2.8.2
iPhone 6s on iOS 9.3.2
I have tried logging in using Facebook through safari and the app itself.

Also, see attached.


There is no fix at the moment!

I can confirm that this workaround worked for me!