djay pro / Hercules MK2 / Mac

Hello
I’m using a demo version of DJAY Pro 2 to mix spotify song (great feature by the way)
I can cue the music : I tried various configurations but I either hear nothing in my earphones, or very distorted noise (and not corresponding to the position of the button)
can you please tell me which settings need to be edited ?

FYI I use my Macbook as the master output, though i intend to plug my mk4 to an external amplifier + speakers in the future if I’m happy with djay pro

thanks

Hi there,

we are sorry to hear that.
Can you send us a screenshot of your audio device settings?