Has the Spotify team been notified about this issue? Has there been any updates from them?
Yes they are ware of the issue, but we donāt have any updates to share yet.
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Just got this from the mod on this forum:
āHi @Brett_Rosenberg, I have temporarily marked your comment as off topic. Can you please share the exact message here that you received from Spotify Support? I want to make sure that there is no misinformation shared in this topic regarding the issueā
I do not have a screenshot but i have no reason to lie about this. I am a paying subscriber. It looks like you are actually trying to hide whatās happening here. I recommend you chat with Spotify support yourself if youāre actually curious
I think the mods response is fair. If you canāt share a screenshot of the message from Spotify support (which would not be hard to obtain/share) then please donāt spread misinformation that Spotify is removing support.
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Please rest assured that we are actively investigating this with the highest priority.
At the moment, it appears to be a regional issue affecting a subset of Spotify users in the US, and it also seems to impact other DJ integrations. We have reported the issue to Spotify and are hopeful it will be resolved shortly.
We apologize for the inconvenience and are doing our best to resolve this temporary outage as quickly as possible. Thanks for understanding.
Thanks for uploading @brett_rosenberg. I appreciate it. It seems more the customer service agent did not understand the issue as opposed to anything bigger. But thanks for putting it on here so we can see the exact message.
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Thanks for sharing the additional context @Brett_Rosenberg.
At the moment, based on the reports we are seeing, this appears to be a temporary issue affecting a subset of Spotify users and integrations. We are actively investigating this with Spotify and have already escalated the issue on our side.
As support interactions can sometimes involve preliminary information during an active investigation, we would avoid drawing conclusions from individual responses while the issue is still being diagnosed.
We appreciate everyoneās patience while this is being resolved.
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Thatās not how I read it.
He understood the API issue and referenced it.
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..and this is why its hit or miss with streaming dj music. thursday 5/14/26 3:00pm and still down on my side..
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Thanks for the update @anthonyaddix
Yesterday, I was super pissed!! This is one of the reasons I got Djay Pro in the first place!!!
Android 16
PC Win 10
Both shows the Playlist but it shows no songs.
And Nope, Iām not going to spend 13 more bucks on Apple Music. I have been using Spotify for 15 years!!
Also, their Customer Service sucks into giving the same message of ādid you turn it off and the back onā bs. No phone number, no letting us know when if it comes back or what going on.
Iām just given up at this point!
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I was a little bit afraid after Iāve read this
I just hope this isnāt he case that they code with AI, with AI that doesnāt understood all business requirements. And AI code broke this thing
Itās not coming back. Get Apple
Also here with the same issue and did the troubleshooting. Iām just here for the solution when one is found thanks
Hi @karissa_fleming, welcome to the Community! Thanks for sharing. Are you also in the USA?
Hi, Iām having the same issue. Running Windows 10, everything is updated, and I tried all the steps above. If this is simply an outage, I sure hope they fix it soon. No DJn tonight for me 
Hi @SylerH, welcome to the Community! If you donāt have local music or another streaming service, we have a large library of included streaming music available in the djay Music source.
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Yes I am
Thanks for confirming
