Hello,
I bought the $10 sugar bytes pack for djay 2 on my ipad. The guarantee was buy once for all devices. Now when I try to download the sugar bytes packs on djay pro for my laptop I punch in my info to try and re-download the effects but a “unknown error” appears and I cant download my effects.
Why can’t I get my effects, I don’t want to pay an extra $10 for something that says “buy once, use on all devices”