Latency problems with external soundcard

Working with djay on MAC PC, external soundcard EBOX44 ELECTRIX
skipping forward in a song causes latency or switches off complete sound for one or two seconds. Two songs playing at the same time may cause some problems too.

Anyone a solution?

Hi,

Thanks for contacting us.

What js your audio devices setup? Please open “Preferences” from the “djay” menu and go to “Devices” and take a screenshot.