Left play button intermittently stops right track

Bug Reports
1

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen):
    Macbook Air 2020 M1
  • Version of operating system (e.g. macOS 14.4.1):slight_smile:
    Tahoe 26.5
  • Version of djay (e.g. 5.1.2):
    5.6.4
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
    FLX 4 and without controller (keyboard + trackpad)
  • Hardware firmware version (e.g. 1.0.1)
    Dont know.
  • Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:

  • As the title suggests. Do not know if it was the same, left or right button, when my controller was connected.

B) DETAILED STEPS TO REPRODUCE:

  1. play for a bit, push play one the track thats paused.

C) EXPECTED RESULTS:

  • Expect the correct track to play and not the wrong track to pause.

D) ACTUAL RESULTS:

  • the wrong tracks (playing track) recieves the input and therefore pauses.
3

Hi @Johan_Rosenberg1, thanks for the details about your setup and the issue. Are you using Airpods or other Bluetooth headphones with your Mac by chance? If so, can you please try preventing them from connecting to your Mac an retest? Thanks!

5

I dont use any bluetooth devices.

6

Thanks for confirming @Johan_Rosenberg1, strange issues like this are usually caused by a connection issue or interference.

  1. Are you using the (built-in) MIDI mapping or a custom edit?
  2. How exactly are you connecting your Mac to the controller? Any USB adapters or hubs?
  3. Are you using a high-quality, properly shielded USB cable with dual ferrites?
  4. If you could try to replicated the issue and catch it on video that would be very helpful in troubleshooting this further.
7

  1. built in mapping

  2. directly thru usb-c. (issue also when not connected to controller)

  3. i dont know, the same cable that came with the FLX-4.

  4. I dont think i will be able to record it. Took a good while for it to happen both times it did. But i can try recording my screen next time i do some practice.

    Thanks!

8

Thanks for the reply @Johan_Rosenberg1. Sounds like an unusual issue indeed. Hopefully you can catch it on video and it will provide me with some more clues to help troubleshoot it with you further. I can’t think of anything else to suggest at the moment, but I’ll post here if anything else comes to mind. Thanks!

1 Like
9

Hi again @Johan_Rosenberg1, it’s been a week and I wanted to follow up and see if you were able to catch this on video? Thanks!

10

Hello! It’s been 2 weeks since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!