# Neural Mix and Tidal don’t work together anymore **URL:** \ **Category:** Questions\ **Tags:** macOS, iOS\ **Created:** [October 2, 2023, 5:21pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885 "2023-10-02T17:21:17Z")\ **Posts on this page:** 14\ **Page:** 11
**Author:** ![Chris\_R](https://community.algoriddim.com/user_avatar/community.algoriddim.com/chris_r/32/3683_2.png) [@Chris\_R](https://community.algoriddim.com/u/Chris_R)\ **Post date:** [April 17, 2024, 6:16pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/214 "2024-04-17T18:16:59Z")
The update is [here](https://community.algoriddim.com/t/announcement-djay-v5-1-5-macos-ios-android-v5-1-8144-0-windows-changelog/26086) - it’s great that it’s working again. And apparently also without the DJ add-on, as long as the current billing period is still running. ---
**Author:** ![illya\_kroon](https://community.algoriddim.com/user_avatar/community.algoriddim.com/illya_kroon/32/6518_2.png) [@illya\_kroon](https://community.algoriddim.com/u/illya_kroon)\ **Post date:** [May 1, 2024, 6:25am UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/215 "2024-05-01T06:25:13Z")
Why do I get this message? Neural mix requires Tidal DJ extension ![20240430_211121](https://community-assets.algoriddim.com/original/2X/6/682076ddaecde03826e6686b73e23fea502bda8e.jpeg) I have the Tidal DJ extension subscription Thanks ---
**Author:** ![Chris\_R](https://community.algoriddim.com/user_avatar/community.algoriddim.com/chris_r/32/3683_2.png) [@Chris\_R](https://community.algoriddim.com/u/Chris_R)\ **Post date:** [May 1, 2024, 8:31am UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/216 "2024-05-01T08:31:52Z")
If you haven’t tried this yet, log out of Tidal, restart Djay Pro and log back in to Tidal with your login details. Also check your Tidal account again to see if the DJ extension is actually active. Maybe that will help. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [May 1, 2024, 12:20pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/217 "2024-05-01T12:20:18Z")
Hi @illya_kroon, please use search before creating new topics. I’ve merged yours with this existing one. 1. Log out of TIDAL from within djay. 2. Close djay. 3. Log out of all TIDAL Apps (including phones/tablets) and web browsers. 4. Ensure that you are running the latest version of djay downloaded from the official Microsoft App Store. 5. Restart your laptop. 6. Launch djay, log back into your TIDAL account within djay only and try again. ---
**Author:** ![illya\_kroon](https://community.algoriddim.com/user_avatar/community.algoriddim.com/illya_kroon/32/6518_2.png) [@illya\_kroon](https://community.algoriddim.com/u/illya_kroon)\ **Post date:** [May 1, 2024, 12:33pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/218 "2024-05-01T12:33:53Z")
Hi Slak, I did search this topic and I could not find anything about it. But thanks anyway ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [May 1, 2024, 12:40pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/219 "2024-05-01T12:40:00Z")
You’re welcome @illya_kroon. Did the above procedure fix your issue? ---
**Author:** ![illya\_kroon](https://community.algoriddim.com/user_avatar/community.algoriddim.com/illya_kroon/32/6518_2.png) [@illya\_kroon](https://community.algoriddim.com/u/illya_kroon)\ **Post date:** [May 2, 2024, 5:30am UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/220 "2024-05-02T05:30:03Z")
@Slak_Jaw Yes it did. ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [May 2, 2024, 12:12pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/221 "2024-05-02T12:12:55Z")
Great! Thanks for letting me know @illya_kroon ---
**Author:** ![gravitybass](https://community.algoriddim.com/user_avatar/community.algoriddim.com/gravitybass/32/4741_2.png) [@gravitybass](https://community.algoriddim.com/u/gravitybass)\ **Post date:** [May 4, 2024, 2:57pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/222 "2024-05-04T14:57:29Z")
Jus found out today on the Apple Music iOS app you can turn the vocals up and down so seems like good news for a deal getting done with Apple Music being able to use Neural Mix. ![C2E73700-D292-4C44-AC22-2F096CDDBCF3_1_201_a](https://community-assets.algoriddim.com/original/2X/b/bfac94cbc7f00e047d24566cab19dcba778d3ba9.jpeg) Apple has just got to hate that in their own DJ app they’re the ONLY streaming service that can’t use their own specialized hardware for Neural Mix! ---
**Author:** ![Chris\_R](https://community.algoriddim.com/user_avatar/community.algoriddim.com/chris_r/32/3683_2.png) [@Chris\_R](https://community.algoriddim.com/u/Chris_R)\ **Post date:** [May 4, 2024, 3:42pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/223 "2024-05-04T15:42:27Z")
This is not entirely new, introduced at the end of 2022, and is called Apple Music Sing (Karaoke). In this respect, I don’t see any direct connection to Neural Mix in Djay Pro. Of course, that doesn’t rule out the possibility that it could form the basis of a collaboration, but who knows? ---
**Author:** ![Dysfunk\_DJ](https://community.algoriddim.com/user_avatar/community.algoriddim.com/dysfunk_dj/32/19833_2.png) [@Dysfunk\_DJ](https://community.algoriddim.com/u/Dysfunk_DJ)\ **Post date:** [May 4, 2024, 3:52pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/224 "2024-05-04T15:52:07Z")
I think it points towards that Apple should be ok with isolating vocals etc. I think that Apple didn’t allow neural mix because at the time Tidal didn’t. Now Tidal has…… let’s see what happens ---
**Author:** ![Slak\_Jaw](https://community.algoriddim.com/user_avatar/community.algoriddim.com/slak_jaw/32/6517_2.png) [@Slak\_Jaw](https://community.algoriddim.com/u/Slak_Jaw)\ **Post date:** [March 25, 2025, 4:02pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/225 "2025-03-25T16:02:15Z")
A post was merged into an existing topic: [Add Neural Mix to Apple Music Streaming](https://community.algoriddim.com/t/add-neural-mix-to-apple-music-streaming/25837/26) ---
**Author:** ![gravitybass](https://community.algoriddim.com/user_avatar/community.algoriddim.com/gravitybass/32/4741_2.png) [@gravitybass](https://community.algoriddim.com/u/gravitybass)\ **Post date:** [September 24, 2025, 1:56pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/226 "2025-09-24T13:56:31Z")
Re: Spotify back on DJ apps including Djay. Competition rules and it’s great to see all these streaming services in DJ apps for us bedroom/house party DJs. I think it’s only there’s only a matter of time until Neural Mix is allowed in Apple Music and Spotify. If small players like Tidal and Soundcloud have secured the proper license for it then I can’t see that being the hangup for Apple/Spotify. Hopefully one will secure it and force the other to do the same. ---
**Author:** ![system](https://community-assets.algoriddim.com/original/1X/12708751d75e1f1f991dd837f457a420f9b47c93.svg) [@system](https://community.algoriddim.com/u/system)\ **Post date:** [September 24, 2026, 1:56pm UTC](https://community.algoriddim.com/t/neural-mix-and-tidal-don-t-work-together-anymore/21885/227 "2026-09-24T13:56:50Z")
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