Please creat a new bug report topic and share your full setup details and a short video @eyeseeyou01
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Thank you.
Filed. Hopefully itās an easy fix since a lot of marketing for these products seems to be out right now.
Thanks @eyeseeyou01. I saw your new topic and will review it soon.
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Ordered mine. Should arrive early next week!
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Iām enjoying mineā¦ I just wish I could change the default loop pads to be the longer loops. I rarely ever use Ā½, 1, and 2 beat loopsā¦ but regularly use 8, 16, 32, and even 64.
Hi @skymakai, thanks for the additional feedback. If you are using a macOS, iOS or Windows device, you can easily customize the (built-in) MIDI mapping and change the loop sizes for each pad.
macOS:
iOS
Windows:
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Thanks, but editing MIDI is locked behind the Pro subscription even with this controller connected. Itāll let me change the MIDI, but as soon as I press āSaveā Iām prompted to sign up for the Pro subscription and my edits are lost. I have the djay 2 free upgrade, but still MIDI is not included.
Yes, you need a Pro subscription to access MIDI mapping
However, if youāve done the legacy upgrade process as outline below, you should have access to MIDI mapping.
Iām not too sure about thatā¦ it works for me on Djay on MacOS. I have everything unlocked. Itās just not working on iOSā¦ nor are any of the Pro layout unlocks. Iāve submitted a ticket.
edit: reminder, I have the djay 2 free upgrades, as well as the unlocks through the controller.
Okay great! The support team should be able to dig a little deeper into your license and figure out whatās going on. In the meantime, I recommend you log into your My djay Account using the same email address and password as on your Mac.
Yep, Iām signed in on the same accountā¦ all show up with the same djay 2 unlocksā¦ but for some reason djay (5.6.7) works fully on MacOS, is limited on iPadOS, and doesnāt work at all on iOS (iPhone) with the Mixtrack Go.
Edit: scratch the last part about iOS (iPhone). I uninstalled and re-installed and now it works with the Mixtrack Goā¦
Fader FX and Neural Mix are enabledā¦
but still no Hardware Mode layout.
Thanks for the additional info @skymakai. At this point, I think itās best to wait for our official support team to reply to you via email so they can look into your existing license(s) in more detail. Thanks.
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Are they not tied to the looping interface values?
Yes, they can be changed (at least on djay MacOS)ā¦ but at least for me I cannot change them on iOS w/o getting a pop up that I need to subscribe.
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