When I go to a rekordbox playlist from the external apps menu on djay that has say 90% tracks from beatport streaming.
When I import the playlist to my collection 50% of the beatport tracks are replaced with local versions of the same track.
Hi @jimmyjamesh, sorry for the delayed response. To help us troubleshoot this further, please submit an Official Support Ticket using the procedure below so the support team can gather additional details about the issue.
- Open the djay Pro app on your Mac.
- In the top left corner of your screen, click on the portion of the menu bar that says “djay Pro”.
- In the drop-down menu, click on the button that says “Provide djay Pro Feedback”.
- Fill out the submission form that will pop up in your default browser and title your email "ATTN: SUPPORT – “The Title of your Community Topic” in the provided subject line.
- Please also include a link to this Community Topic so support can reference what we’ve discussed here.
I’ll consider this community topic solved for now and let the official support team take over from here. However, I’ll keep this topic open in case other users experience the same issue. Thanks!
Hi, I have done this today.
See screenshots demonstrating this.
One image is the beatport playlist via external apps (rekordbox)
The second is after I right click add to collecton, and the beatport tracks are replaced with local or apple tracks. Issue is if I then use the playlists stems not always available if apple music tracks are in the incorrect playlist.
Thanks @jimmyjamesh, the support team has informed me that they received your ticket. They will take it from here.
