Please help, Wego4 not recognised

Hello, i have a Wego4 and jsut downloaded the djay 2, but it doesnt recognise the wego unit. I tried reinstalling and the app and still nothing.
Iphone 5, v 10.3.2

Hey Agus,

thank you for your post.
Can you tell me how you are connecting the controller to your iPhone, or even share an image of your setup with us?
Lukas E.