Hi Algoriddim team ![]()
I hope you’re all well.
I have just encountered a problem with the latest update of Djay Pro which has caused pre-cueing to stop working – see details below. Any help/guidance is much appreciated, as I have a party to DJ at this weekend
(I know, I shouldn’t have updated before the gig but didn’t think there would be any issue looking at the release notes)
p.s. nothing else has changed, other than the update to Djay Pro. I have tried to reinstall the firmware but that didn’t make a difference.
Kind Regards,
Delios
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Device model: Macbook Mini (2018)
Version of operating system: macOS Sequoia (15.2)
Version of djay: 5.5.1
Hardware/controllers used: Pioneer DJ DDJ-SR2
Hardware firmware version: 4.0.1
A) SUMMARY OF ISSUE:
The pre-cueing doesn’t seem to work anymore - i.e. I’m getting no sound on my headphones for the cue’d track, regardless of what deck it’s on (i.e. 1, 2, 3 or 4 - tested them all).
This was working prior to the update I did yesterday afternoon which was from version 5.4.2 to 5.5.1 (latest).
B) DETAILED STEPS TO REPRODUCE:
- Reset both channels in terms of EQs, faders and effects to default position (i.e. 50% or switched off).
- Connect headphones to controller and increase headphone volume to 50%.
- Load a track onto any deck.
- “Cue” the track (i.e. select cue button for that channel or lower channel fader volume to the minimum).
- Turn “headphone mixing” all the way to ‘cue’.
- Notice that there’s no sound on the headphones.
- Turn “headphone mixing” to midway between ‘cue’ and ‘master’.
- Notice that now there’s some sound in the headphones, meaning the master channel sound is passing through as expected.
- Repeat steps 2 to 8 for the all other decks.
C) EXPECTED RESULTS:
In step 6, I expected there to be sound coming to the headphones for the cue’d track.
D) ACTUAL RESULTS:
No sound coming to the headphones for the cue’d track.
E) SCREENSHOTS:



