refund on DJ pro

Does anyone know how to contact the company to get a refund on DJ pro software? I sent two emails through the website and never got a confirmation back.

The company will not answer you… they have NO support at all.

If you purchased through iTunes, you can get your money back.

You’ll see below they did respond but I’m not happy with the response

Thanks a lot for the response but honestly the money has been refunded to my account so I prefer not to discuss it further. I must say though the response that you’re giving me today and the one that was included with the emails are the same as always, disappointing

Hi there,

we are very sorry to hear that, could you tell us your emails subject so we can contact you right away, thank you in advance.
Also like djmagicmoments said, if you want to initiate a refund of your djay pro software and you bought the software via the Apple App Store please contact the Apple App Store Support, even though I am sure that we can help you if you are facing a problem. 

We are sorry for any inconvenience caused and want to thank you for your post,
Lukas E.