REV 7 Crash when trying ti MIDI map and save new Mapping

Bug Reports
1

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  • MacBook Pro (14-inch, 2021)
  • macOS 12.3 (21E230)
  • 5.3
  • Pioneer REV 7

Summary of the issue:
Evrytime i try to custom. mmidi map the controller or rename the new mapping DJ PRO crashes and i have to reopen the app again

How to reproduce the issue:
Try remapping REV7 and or renaming new Saved mapping

2

Hi @Owe_Marley, sorry to hear you’re experiencing this issue. To help us troubleshoot this crash, please submit an Official Support Ticket using the procedure below so the engineering team can review your crash reports in more detail.

  1. Open the djay Pro app on your Mac.
  2. In the top left corner of your screen, click on the portion of the menu bar that says “djay Pro”.
  3. In the drop-down menu, click on the button that says “Provide djay Pro Feedback”.
  4. Fill out the submission form that will pop up in your default browser and title your email "ATTN: MARIE – “The Title of your Community Topic” in the provided subject line.

As I won’t have access to your crash report, I’ll consider this community topic solved for now and let the official support team take over from here. However, feel free to share any other details about your crash here that you think will be helpful in diagnosing the issue. Thanks!

5

Hi @Owe_Marley, just following up on this. Did you submit an official ticket via email?