- Device model : iPad pro 11’
- Version of operating system iOS 26.1:
- Version of djay 5.5.1:
- Hardware/controllers used N/A:
- Hardware firmware version N/A:
- Please consider sharing a short video or screenshots to help clarify your issue
A) SUMMARY OF ISSUE:
I am using DJay as VJ tool and also to create videos of my music through the visualizer (ie audio track and video are separate).
After I created a video playlist (hoping that it would help load videos from my photo library faster) and scanned all videos from My Collection to add them to it, i cannot load any of them in the visualizer, except the ones I had opened before this operation.
B) DETAILED STEPS TO REPRODUCE:
- create a playlist
- select add all videos from the My Collection and add them to the playlist
- after the items have been analyzed and added to the playlist, load an audio track from the music collection and add a video into the visualizer the from the menu.
C) EXPECTED RESULTS:
video would load into the visualizer while the audio track is playing.
D) ACTUAL RESULTS:
no video loads into the visualizer except the ones that had earlier been loaded.
Hi @crispystuff, welcome to the Community! Sorry to hear you’re experiencing this issue. Thanks for the details about the issue and your setup - this is very helpful. Since this sounds repeatable, can you please capture and share a short video of the issue to help clarify what’s happening? Thanks!
Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!
Hi Slak, sorry I had replied to your email from gmail and not here in the forum.
Here is my answer:
HI Slak,
thank you for the welcome and the prompt response to my issue, I really appreciate it.
I have deleted and reinstalled the app since I sent my message and don’t encounter the issue anymore. But I did have to reconfigure Djay from scratch so I prefer not to try to reproduce the issue to make a video. I hope you understand… I
will try to describe the process step by step:
-I created a playlist in the Djay folder as I would do if I wanted to DJ from videos files. (I only use the videos for the visualizer on top of audio files but hoped that it maybe would be making video management easier).
-I imported all my videos into this playlist folder (a process of several minutes with the progress bar).
-Once the import of the videos was completed, they were available from the playlist to DJ but not from the Visualizer browser: they appeared with a thumbnail but nothing happened when I tried to load them into the Visualizer. The only exceptions that would load were the few videos which I had actually loaded into the visualizer earlier.
So there seems to be some kind of bug/conflict with the management of videos.
On that topic: it would be a huge improvement to have full access to the iPhoto library (ie all folders and albums, favorites etc.) but I will create a feature request into the system.
I hope that the above helps you to identify the issue. Thank you again for your assistance -and for such a brilliant product!
All the best,
Christophe Barthe
Hi again @crispystuff, thanks for the follow up and additional info. Glad to hear that a fresh install has resolved your issue. If it returns, please try to capture and share a short video that I can pass onto our engineering team. Thanks!