tidal Genre playlist mismatch

  • 1
  • Problem
  • Updated 3 weeks ago
Please crosscheck, Tidal Genre „Deutsch“ shows Nordic music from Denmark, etc. not German songs!
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Thorsten Leyh

  • 16 Posts
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Posted 2 months ago

  • 1
Photo of David

David, Official Rep

  • 137 Posts
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Thanks for reporting this. I just tried it on my device and I'm correctly seeing German songs. Did you try accessing this playlist from a city outside of Germany?
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Thorsten Leyh

  • 16 Posts
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no, I’m living close to Darmstadt

(Edited)
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Lukas E, Official Rep

  • 4226 Posts
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Thanks for the additional informations. We are investigating the issue and will keep you posted.
(Edited)
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Lukas E, Official Rep

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@Thorsten Leyh, could you please check in which country your account was registered in? Are you using an active VPN? Thank you for the informations.
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Thorsten Leyh

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Where I can see the registration country? I did the registration from home (Darmstadt) without any VPN tunneling and I got a German registration confirmation email.  
But I have used a promotion webseite to get 4 month for a low price: 
https://www.awin1.com/cread.php?s=2625153&v=17117&q=380875&r=507401
(Edited)
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Thorsten Leyh

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Hi Lukas, any progress on this?
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Lukas E, Official Rep

  • 4226 Posts
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Hi, This issue is on our agenda. Stay tuned!
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Thorsten Leyh

  • 16 Posts
  • 2 Reply Likes
Thanks, well done, it works now!