Idk what’s going on, I only have Djay Pro open and I’m not doing anything that crazy on my mappings that should cause this to crash but it is.
@tony_foo_yong, please provide more details.
- What Apple hardware are you using?
- What iOS version?
- What DJ hardware are you MIDI Mapping?
- Are you using the latest firmware for your DJ hardware?
- How exactly is your DJ hardware connected to your iOS device?
- Can you please try to capture a video of this happening?
Thanks!
I really wish when people would share their problems that they would fill in all the information that Slak has asked for beforehand
@tony_foo_yong, please update to the recently released 5.1.2 and let me know if this fixes your issue. If not, please submit an official support request through the app via Settings>SUPPORT>Contact Support so the engineering team can look at your crash reports.
I’m extremely regretful that I overlooked giving essential information that is inexplicably crucial to resolving the minor issue that I saw as a major-crisis at that particular moment in time.
I’d been midi-mapping my controller for the better part of an entire day, and just as I had begun to finalize my masterpiece of a midi-mapping, the long hours and dedication I’d put into converting my controller into perfection my endeavors began to go awry.
I really was just in a bad place, and disregarded logic.
My bad.
It’s just a forum though, so I really wish people would be a little more empathetic and compassionate when others are experiencing issues with this software.
DJ’ing isn’t just a hobby for me, it’s my entire livelihood and has been over 2 decades now and now knowing that info, one can speculate that I don’t have many friends combine these factors with the fact that I’m one of the ugliest men in the world, I reached out to the forum in a moment of weakness as it’s mainly the only interactions I have with other human beings, except for drunk women wearing cowboy boots/hat in Nashville clubs screaming at me to play Bad Bunny.
I will do my best to refrain from this type of behavior from this point on.
Bet. Thanks my dude!!
You’re welcome @tony_foo_yong.
Also, I believe what maurizio_T was referring to was to always include basic information about your setup when creating new posts:
- OS and version
- Device details
- djay version
- DJ hardware details
- DJ hardware firmware version
Lol…I’m aware of what he was referring to, I was just explaining the temporary madness I had experienced that caused me to forget to include the aforementioned details.
Understood… thanks for the clarification. All good!
I didn’t mean it in a bad way, We can try to help best when we know the full picture…
I too went through the same issues you have been through quite some time ago, back in the days of Djay 2 so I do empathise with you…
I knew what you meant, I just was offering a humorous retort disguised as an excuse lol
Hope you have a good day Bro & may your next gig bring you all the fame and fortune your heart desires.
All good bro, hope you kill it at your next gig, with no software crashes
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