Answering your customer's questions.

Hey Algoriddim, your customers love you. We throw money at you version after version. How about when you release a new application like djay Pro 2 for Mac, you answer all of the questions in the forum? I have two topics open that I would at least like to know that your support team has glanced at them so I am not tempted to ask for a refund from Apple.

Thank you,
A loyal customer for many years.

Unfortunately customer service for the last 6 months has been almost zero. Lukas pops in every now and again but then disappears for days even weeks.