Just to open up, I’m a 62 year old DJ that started out on two 1200’s and a Clubman mixer.
I was really happy to hear that algoriddim had decided to provide native support to my new Numark Mixtrack Platinum Pro FX.
I tried out the Djay2 software on my Mac and found it alot easier to use and more precise then the Serato that I have been using.
As soon as it was available I downloaded it and tried it on the Mixtrack. I found a few glitches but the main problem was the headphone cueing. It does’nt work. One side on the mixer lights up the other one does not. I’ve tried everything.
I went to the extent of emailing videos to algoriddim so the they could see the cue problem.
i also thought on this last update the problem would be fixed, but no luck.
I’ve seen people get really upset on this forum because of bugs in the software and thought it was really impatient of them. I’ve owned several companies in my lifetime and realize it takes time to “work things out” occasionally.
BUT…now I understand. It is frustrating when you want to pay someone for a product and can’t because its not finished. It seems that ALL other functions seem to work on the Djay2 software with the Mixtrack Pro FX EXCEPT the headphone cue on both sides.
I’m just a home DJ, I can only imagine the frustration if I was doing this for a living like I use to.
I’m not a computer software programmer, but I cant understand how you can get all the other functions to work (which seem to be harder) and not the headphone cue.
Here, the company is coming out with new products such as the Neural Mix and we still have issues with software for existing and popular controllers. I know i’m old and a boomer, but I just don’t understand.
If I am unaware of a setting, or doing something wrong or need to make some adjustment to my computer, please tell me.
Otherwise, I guess I’ll keep my money on my debit card and continue waiting for a fix.