App keeep closing down during session

Hi

The app on my windows 10 keeps closing down suddenly during a session.
Also the internetconnection keeps falling out. anyone knows this problem?

The whole app just shuts down and close itself…
is there something i can do here?

Hi @jha4711,

Thanks for reaching out about this in our Community. We’re very sorry to hear about the crashes you’ve experienced and can understand your frustration.

Our development team would like to take a closer look to see what might be causing this. In order to do so, we’ll need to collect some more in-depth information about the crash from your individual device. For this reason, could you please contact our Support Team directly via email? This will allow us to gather additional information and provide 1:1 support for you. Thanks in advance!