Apple Music NEW Playlists not Showing Up

Bug Reports
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1

I am posting this in case others are seeing the same issue.

I know there is likely nothing that Algoriddim can do about this but starting about 2 weeks ago, newly created playlists in Apple Music (playlists created in the Apple Music App) do not show up in Djay Pro even after a resync request. Unrelated to DJjay Pro, those same playlists do not show up in Apple’s own music.apple.com web app.

I reached out to Apple as a paying customer of Apple Music but since I pay for Djay Pro through the Microsoft store they would not help me with the issue in Djay Pro, however, they did finally agree to dig a bit on the music.apple.com issue. They found other reports of this but had no idea what a timeline for fixing it would be. Since Djay Pro uses the web-based API I am making an educated guess that the web and API are tied together such that seeing the issue in both is probably a reasonable assumption.

My ask of Algoriddim is that if you have ANY influence on Apple to get this corrected that you pull those strings. It is frustrating that a key feature is not working regardless of the responsible party.

Thanks!

4

Hi @jwg1963, thanks for sharing this. I have passed this onto our team to see if they have any other information or suggestions to share.

5

Hi again @jwg1963, I confirmed with engineering that this is indeed a known issue on Apple’s side. So, unfortunately, there’s isn’t much help we can provide other than pushing the issue with Apple directly. Sorry I couldn’t be of more help.