Audio cuts out during Neural Mix

Bug Reports
1

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  • Device model (e.g. 2020 iPad Air 4th Gen): Thinkpad T14 gen 2, I5-1245u, 16 GB ram
  • Version of operating system (e.g. macOS 14.4.1): Win11
  • Version of djay (e.g. 5.1.2): 5.6.1
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):none
  • Hardware firmware version (e.g. 1.0.1): n/a
  • Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:

  • audio goes silent while using Neural mix to blend 2 tracks.

B) DETAILED STEPS TO REPRODUCE:

  1. Got one track playing.

  2. Crossfader in middle.

  3. Cut vocals on second track with Neuralmix.

  4. Start second track (synced).

  5. Audio goes silent. Display acts normally.

  6. Stop second track and audio returns to normal.

C) EXPECTED RESULTS:

  • Mixed audio plays

D) ACTUAL RESULTS:

  • Silence
2

Hi @nattyphysicist, thanks for the details about the issue and your setup - this is very helpful. Since this sounds repeatable, can you please capture and share a short video of the issue to help clarify what’s happening? Thanks!

4

Here is a video. Initially audio is cut out but tracks are still playing. I goto the cue point on track 2 and audio comes back for a moment. None of this happens within the first ~5 minutes of mixing.

6

Thanks for the video @nattyphysicist. I was able to reproduce this on my Windows 10 laptop, but not consistently. I have passed this onto our engineering team for further review. In the meantime, can you please try disabling the Neural Mix Mute FX to see if that helps?

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7

Hi again @nattyphysicist,

  1. I tried to reproduce this issue again today and it’s no longer happening on my Windows laptop.
  2. Can you please confirm what Neural Mix Quality setting you are using in the djay Settings>Advanced section?
  3. Can you please share another screen recording with the exact steps required to reproduce this issue (you can upload your video here directly instead of to your Google Drive)? I want to make sure we follow them precisely as the issues seem very intermittent. Thanks!
9

Hi @nattyphysicist, this should be addressed in the recently released 5.6.2 update. Thanks!

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